Privacy

EXPERT ACADEMY privacy statement
We are convinced that the protection of your personal data is essential. If we process your personal data, we will also do so in accordance with the General Data Protection Regulation of 27 April 2016 (hereafter the 'AVG').

Through this privacy statement we want to give you clarity about:

Who is responsible for processing (PART I)
Which processing we do correctly (PART II)
What rights do you have with regard to these processing operations (PART III).
You are therefore kindly invited to read this privacy statement carefully, and to do this regularly. After all, future adjustments can not be ruled out.

If something is not entirely clear, you can always contact EXPERT ACADEMY via privacy@expertacademy.be

PART I. Processing 

The relevant data are processed by EXPERT ACADEMY, Mechelsesteenweg 109, 2018 Antwerp 0891.725.750. EXPERT ACADEMY is, according to the AVG, regarded as the controller, which means that EXPERT ACADEMY is responsible for the correct processing of the data concerned, and that in case of any questions or the exercise of your rights with regard to data processing, you can easily turn to EXPERT ACADEMY:

EXPERT ACADEMY
Mechelsesteenweg 109
2018 Antwerp
company number: 0891.725.750
+32 3 235 32 49 (BE)
+31 20 771 66 40 (NL)

 

PART II. Purposes of processing

Depending on the service you use, EXPERT ACADEMY processes your personal data in the manner described below. For each of these processing operations you have the rights described in PART III. EXPERT ACADEMY strives not to pass on your data to third countries that are not covered by an EU adequacy decision. If that is exceptionally the case, we will let you know specifically.

 

Manage students and customer management

When you place an order, register for an info session, network event, coaching, training, education, guidance or otherwise conclude an agreement with EXPERT ACADEMY, we process the requested data because we need it to execute the agreement. Without this information EXPERT ACADEMY can not execute the agreement. Within this purpose, the data is only passed on to processors (such as integrated sectors and software suppliers) that must be engaged for the execution of the agreement. After the end of the agreement, your data will be kept for another 10 years (since legal claims on the basis of the agreement may be submitted up to 10 years after the date). Thereafter, the data concerned is deleted.

Based on our legitimate interest in business, EXPERT ACADEMY reserves the right to use the relevant data for profiling and direct marketing (see below). Your rights with regard to this processing are described in PART III.

 

Visit from our website

If you visit our website, based on our legitimate interest in doing business 'cookies' can be placed on the hard disk of your device to better tailor the site to the needs of the returning visitor and monitor your surfing behavior, with the an eye for automatic processing of your data and profiling (see below). You will find detailed information about these cookies, the automatic processing that goes with them and your rights in this connection in our cookie statement. The personal data obtained by EXPERT ACADEMY as a result of your visit to our website, based on our legitimate interest in doing business, can be included in files for prospecting (see below).

The information we obtain during your visit is kept up to 5 years after your visit (limitation period for extra-contractual liability). Your rights with regard to this processing are described in PART III.

 

Profiling

EXPERT ACADEMY reserves the right to use the data that it obtains about you in the context of an automated processing of this personal data whereby personal aspects can be evaluated on the basis of this data, such as your personal preferences or interests. to be able to provide information and offers that may be of interest to you. These automatic processing is based on the logic that you have given your permission to register your behavior in order to be able to offer relevant content to you when you use the EXPERT ACADEMY website (s) and online applications. The automatic processing applies to data that EXPERT ACADEMY has obtained directly from you, or to data it has obtained from third parties. In the latter case, EXPERT ACADEMY will always let you know from whom it obtained your data. This data is passed on to processors that are enabled by EXPERT ACADEMY to perform the automatic processing.

Such automated processing takes place on the basis of our legitimate interest in doing business, but you can always oppose this free of charge and simply by a mere notification via privacy @ Expert Academy.be, provided proof of your identity (copy of the identity card). In that case, it is also no longer possible for EXPERT ACADEMY to keep track of your preferences, so that we may have to request certain information again and again during further service. In principle, this data is maintained for 5 years, unless it concerns data that we have obtained on the basis of a purpose for which we need this data for longer. Based on its legitimate interest, EXPERT ACADEMY reserves the right to pass on the results of the profiling to its commercial partners (see below). Your rights with regard to this processing are described in PART III.

 

Direct Marketing

EXPERT ACADEMY reserves the right to use the information it has about you in the context of direct marketing. If you are a customer or a participant in one of our courses, courses, coaching or other services, this is done on the grounds of our legitimate interest in doing business. Through this direct marketing we can provide you with information and offers that may interest you. In that case it concerns data that EXPERT ACADEMY has obtained directly from you. This information is not passed on to third parties except for the processors that EXPERT ACADEMY uses to perform direct marketing. These data are in principle kept for 10 years or 5 years, resp. for members and customers.

You have the right to object to this processing at any time by simply letting us know via privacy @ Expert Academy.be, provided proof of your identity (copy of the identity card). In that case, you will be deregistered from all our communication channels.

Since it is not possible for technical reasons to opt out, we are forced in this case to automatically write out for all generic mailings, which means that you will no longer receive any general informative or commercial message. In every mailing you receive, you will also be given the opportunity to unsubscribe for that specific mailing.

With regard to other persons or prospects, EXPERT ACADEMY processes the personal data concerned with a view to direct marketing only on the basis of their consent. The parties involved always have the right to withdraw their permission on simple request to privacy @ Expert Academy.be. Your rights with regard to this processing are described in PART III.

 

Prospecting

EXPERT ACADEMY reserves the right, on the grounds of its legitimate interest to undertake, to prospect information from customers, visitors to the website, or persons who come into contact with EXPERT ACADEMY in any other way. Based on our same legitimate interest, these data can be passed on to commercial partners (see above). For the rest, this data is only used by processors that we use in the context of our data management.

In principle, this data is maintained for 5 years, unless it concerns data that we have obtained on the basis of a purpose for which we need this data for longer.

You have the right to object to this processing at any time by simply letting us know via privacy @ Expert Academy.be, provided proof of your identity (copy of the identity card). If you object, you will be deregistered from our communication channels. Your rights with regard to this processing are described in PART III.

 

Participation in competitions

When you participate in a contest organized by EXPERT ACADEMY, we process the requested data because we need it to execute the agreement. Without this information EXPERT ACADEMY can not execute the agreement and you can not participate in the contest. Within that purpose, the data is only passed on to processors (such as software suppliers) who must be engaged for the implementation of the agreement and to the co-organizers. After the end of the agreement, 10 years are kept (since legal claims on the basis of the agreement may be submitted up to 10 years after the date). Thereafter, the data concerned is deleted.

Based on our legitimate interest in doing business, EXPERT ACADEMY also passes on the relevant data to commercial partners (see above) and we use them for profiling and direct marketing (see above). Your rights with regard to this processing are described in PART III.

 

Public vote at competitions

When you participate in a competition organized by EXPERT ACADEMY by casting your vote during a public vote, we process the requested data because we need it from our legitimate interest to check the correct operation of the match. Only the data that are necessary to be able to detect abuses during the vote are requested. Within that purpose, the data is only passed on to processors (such as software suppliers) who must be engaged for the organization of the competition and for the co-organizers. This information is kept for a period of 5 years (since legal claims based on extra-contractual liability may be submitted up to 5 years after the date). Thereafter, the data concerned is deleted. Your rights with regard to this processing are described in PART III.

 

PART III. Your rights regarding the processing of your data

Your rights

In addition to the right to withdraw any permission you have given, you will have various rights with regard to the processing (as described above) carried out by EXPERT ACADEMY, provided proof of identity (copy of identity card). You can request these rights free of charge and on simple request to privacy @ Expert Academy.be:

Right of inspection
You have the right to ask us whether we process data from now, and when that is the case, to inspect this data.

You also have the right to request an overview of the authorities that receive your data via EXPERT ACADEMY for each processing.

 

Right to rectification
You have the right to request an immediate rectification, or to fill in incomplete information, in the event of any incorrect data.

 

Right to data change
You have the right to have your personal data deleted without unreasonable delay

the processing of those data is no longer necessary for the purpose for which they were collected by EXPERT ACADEMY;
you have withdrawn a given consent;
you object to the further processing;
the personal data are processed unlawfully by EXPERT ACADEMY;
this is necessary to comply with a legal obligation; or
the personal data would have been collected in connection with an offer of information society services to a child (under the age of 13).
 

Right to restriction of processing
You have the right to obtain a limitation of the processing if you dispute the accuracy of the personal data we have available, the processing is unlawful and you object to the deletion of the personal data, EXPERT ACADEMY no longer need these data while you information necessary for the institution, exercise or substantiation of a legal claim, or pending an answer to the question whether the justified grounds of EXPERT ACADEMY outweigh those of you if you have objected to the processing on the grounds of our legitimate interest.

 

Right of transferability
You have the right to ask us to obtain the personal data that we have obtained from you in a structured, current and machine-readable form and to transfer that data to another controller, if the processing by EXPERT ACADEMY is based on your consent or the processing is carried out by automated processes.

 

Infringement in connection with your personal data

EXPERT ACADEMY makes every effort to protect the personal data that we process against loss of misuse or forgery. Should a breach of your personal data nonetheless occur and this infringement carries a high risk for your rights and freedoms, EXPERT ACADEMY will immediately inform you of this breach, under conditions set out in the AVG.

 

Complaints

If, for whatever reason, you have a complaint about the processing of your personal data, you can contact the Commission for the Protection of Privacy (Rue des Depresses 35, 1000 Brussels - commission@privacycommission.be).