Assertiveness is the ability to make clear what you think, feel and want in order to get closer to your goals, while respecting the other. In this practice-oriented course, you will learn how to defend your own interests and...
Christophe Stienlet is a coach, presenter and facilitator in the field of communication, assertiveness, customer-friendliness, handling difficult conversations, giving and receiving feedback and dealing with difficult customers.
Christophe is also known as a professional trainer/actor which is a special asset to be able to better empathize with the reality of the participants and immediately apply the techniques in practice.
Christophe also feels comfortable in front of a large audience and his experience as an improviser with the Belgian Improvisation League enables him to respond quickly to unexpected situations.
He has already worked for De Nationale Loterij, De Lijn, Akzo Nobel, Belfius, and many other organizations.