Customer satisfaction
We strive for maximum customer satisfaction every day. What ultimately counts for each training session is the end result. That is why we keep all satisfaction scores from our customers.
Below are the satisfaction scores of the 20 most recent trainings. We are happy to share this information with you.
| Date | Company | Followed training | Score |
|---|---|---|---|
| 85% | |||
| 92% | |||
| 100% | |||
| 88% | |||
| 94% | |||
| 91% | |||
| 75% | |||
| 93% | |||
| 89% | |||
| 90% |
| 90% |
| 90% |
| 100% |
| 87% |
| 80% |
| 100% |
| 100% |
| 85% |
| 90% |
| 83% |
“I wanted to get methods to work even more efficiently. The course fully met my expectations because the training was hands-on and given by someone with sufficient professional experience but also life experience. During the training, we were given interim feedback moments. Virtually every point was useful and very actionable! Top!”
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What customers say about us
“It was a great course. I am convinced that everybody returned back home with a high degree of satisfaction and packed with a bag full of tools for their professional and personal lives. Many thanks for the teachings.”
“The communication workshop was way better than expected. It really made all my employees open up and get to know each other better. It was also very interactive with a lot of exercises and techniques. We now have learned a structured way how to give feedback to each other and to customers.”
“Our colleagues were very enthusiastic about the training and teacher. They were given a lot of useful tips, some of which are already being implemented immediately. Thanks again for the pleasant cooperation.”
“Lies Martens combines great expertise and experience with a warm personality and great empathy. The group immediately felt at ease and received excellent advice. Through many practical exercises, we were immediately given actionable and very useful tips.”
“I wanted to learn new concepts about conflicts and become more confident and strategic in conflict-related situations. The trainer introduced several helpful techniques that will be help in real conflict situations. I liked that these strategies were simple, reasonable and well structured. This training made me confident and showed me that conflict is not always a bad thing and that it can be used for an improvement.”
“Initially, I was very sceptical about the set-up and was actually swept along in a fascinating story from the start, giving me a clear idea of what can be gained from such performance appraisals. The approach made it clear that you can extract a lot of interesting and useful info from such an interview and apply it immediately. I learned that a performance interview is not a snapshot, but should be a continuous process. As far as I am concerned, this was a very successful workshop.”
“In this course I learned how to better deal with certain stress factors that are out of my control. The workshop was very to the point and very informative. It is the most interactive training I have ever had and with a super teacher. I have the feeling that I will be able to benefit from this for a long time to come.”
“For us as a company, it is important to get concrete and practical information around website optimisation and improving our results in search engines like Google. All my expectations were met during the internet marketing course, even more than that. Finally a course that I can immediately put into practice. ”
“A very practical training course. You can use it straight away to simplify your daily activities: for example, record a telephone conversation with a customer, keep track of your own activities and bring structure to your tasks and plans.”








