We are extremely satisfied with Expert Academy's hands-on and professional approach. The sessions with the training actor are a real added value. Expectations well exceeded!
| Company | Followed training | Score |
|---|---|---|
| Renotec | Time Management | 92% |
| Renotec | Time Management | 85% |
| AZ Jan Portaels | Media Training - Dealing with the press | 92% |
| DAF Trucks N.V. | Change Management | 80% |
| AZ Jan Portaels | Media Training - Dealing with the press | 95% |
| Renotec | Time Management | 80% |
| Evonik | Change Management | 100% |
| Routeco | Business Writing Skills | 96% |
| Routeco | Business Writing Skills | 95% |
| Intracto | HBDI Personality Profile | 85% |
| iO | Prevention of stress and burnout | 84% |
| Routeco | Business Writing Skills | 85% |
| UITP | Time Management | 70% |
| Routeco | Business Writing Skills | 90% |
| Routeco | Business Writing Skills | 95% |
| Routeco | Business Writing Skills | 90% |
| Intracto | HBDI Personality Profile | 100% |
| Intracto | Managing difficult conversations | 95% |
| iO | Giving and Receiving Feedback | 80% |
| L'Oréal | Voice coaching and pronunciation techniques | 83% |
What customers say about usTestimonials
Intercultural Communication & Management
I myself and our Customer Programme Team at Snecma Services Brussels were delighted with Jerko's intercultural communication training. The course was interactive and creative. It surpassed the simple do's and don'ts and offered an in depth insight into what communication all together is about. I am confident we'll be a better service provider after having enjoyed this training session.
I wanted to learn specific tips, pointers for enhancing human relationships in the working environment - both as a manager and as a team member myself. Although much of what was discussed in the training seemed like common sense in hindsight, it was amazing how little nuances in communication can change a relationship. I learned a lot about how I can change my own behaviour and communication to enhance people management. We closed the day with an action plan. This was excellent. As people managers we have become far more aware of how we function!
Many tips were provided and the fact that we were allowed to make our own exercises made us think more. It made us realise that we communicate a lot every day, but not always in the right way (too negative, unclear, not clear, not to the point,...). The trainer was very pleasant and ensured good interaction. There was a relaxed atmosphere and questions were answered immediately. A real tailor-made training :-)
Thanks to the training, our meetings have become much more proactive and we get the most out of our online group discussions. Furthermore, we received very good tips and tricks to better deal with video calls. Zoom video meetings are now standard in our team. I can definitely recommend this new way of working!
I wanted to learn how to concretely manage my time and set priorities to reduce the stress. The training provided al lot of concrete examples (discussion on actual problems)I and tips. I will select 3 actions points and put this into practice to make this work for me. This course would also be very effective for the entire company.
I expected a standard management training to refresh the key points I have learned throughout my career. It went beyond refreshing. The trainer really knows how to transfer his passion for people to the group. I'm convinced everyone has found their passion for their job back after this training. This training was more than useful, it was really inspiring.
I was looking for insights on giving feedback, delegating and management by objectives. All I can say is: excellent on all fronts. The trainer provides very clever working frameworks that can be applied in the day-to-day business environment and spends a lot of time on coaching and support. Each part of the training allows me to put it into practice, and that is its strong point.
Customer-Centric Communication
In a pleasant and interactive way, the team discussed a number of ways to further improve customer contact in order to be able to complete a complete customer enquiry. This was without a doubt an excellent training. Everyone was given sufficient attention, with the necessary respect for strengths and weaknesses. I learned a lot!