Customer satisfaction

We strive for maximum customer satisfaction every day. What ultimately counts for each training session is the end result. That is why we keep all satisfaction scores from our customers.
Below are the satisfaction scores of the 20 most recent trainings. We are happy to share this information with you. 

94%
90%
90%
94%
86%
90%
75%
88%
83%
91%
95%
76%
90%
85%
87%
100%
100%
95%
95%
95%

0of our customers are highly satisfied with the quality of our courses
Storytelling

“My questions were: how to make a story concise and to the point? ‘Sell’ projects better (internally)? These questions were amply answered in the storytelling workshop. The course had a clear structure, lots of practice opportunities and there was a lot of interaction. This was very instructive. The trainer was a pleasant and experienced teacher. He knows his story/profession very well.”

Astrid De Schrijver - Volta

Astrid De SchrijverVolta

Trusted by leading companies

What customers say about us

Conflict Management Training

“I wanted to learn new concepts about conflicts and become more confident and strategic in conflict-related situations. The trainer introduced several helpful techniques that will be help in real conflict situations. I liked that these strategies were simple, reasonable and well structured. This training made me confident and showed me that conflict is not always a bad thing and that it can be used for an improvement.”

Ivan Maslov - UHasselt

Ivan MaslovUHasselt

Public Speaking Skills

“I wanted practical tips to give a better presentation as well as some tips & tricks to be able to control nerves when speaking in front of an audience. And this in both English and Dutch. My expectations were met 100%. I was immediately able to put the tips into practice and I am certain that my presentations will make a much better impression with our target group. ”

Marieke Vermeersch - Hyloris Pharmaceuticals

Marieke VermeerschHyloris Pharmaceuticals

Prevention of stress and burnout

“In this course I learned how to better deal with certain stress factors that are out of my control. The workshop was very to the point and very informative. It is the most interactive training I have ever had and with a super teacher. I have the feeling that I will be able to benefit from this for a long time to come.”

Tracy Van Maercke - Benteler

Tracy Van MaerckeBenteler

Working with AI and ChatGPT

“The training was very useful and provided a clear and inspiring overview of useful AI tools. Meanwhile, we are already applying these interesting tips.”

Peter Laroy - Liberas

Peter LaroyLiberas

Internet Marketing

“For us as a company, it is important to get concrete and practical information around website optimisation and improving our results in search engines like Google. All my expectations were met during the internet marketing course, even more than that. Finally a course that I can immediately put into practice. ”

Gaëlle Boterdael - Electronic Partner

Gaëlle BoterdaelElectronic Partner

Camera Training

“I wanted to learn how to communicate in front of a camera and how to convey a message with clarity and confidence. The trainer gave us immediate insights on how to communicate clearly and distinctly in front of the camera. Through various practical exercises, I could already see an immediate positive evolution. In short: excellent training!”

Stephan Vandermolen - VBO

Stephan VandermolenVBO

Media Training - Dealing with the press

“I am happy to give positive feedback on the Media Training course with expert Lies Martens yesterday. This was absolutely top level.”

Wouter Poels - Federal Public Service - Foreign Affairs

Wouter PoelsFederal Public Service - Foreign Affairs

New techniques for Prospecting and Remote Selling

“We are extremely satisfied with Expert Academy's hands-on and professional approach. The sessions with the training actor are a real added value. Expectations well exceeded!”

Olivier Gauder - BNP

Olivier GauderBNP

Customer-Centric Communication

“This training was very hands-on and sprinkled with examples seized from the employees' daily work environment. This makes the training particularly engaging and immediately applicable in practice. For example, the 'sandwich technique' is used daily when a difficult message needs to be delivered. Highly recommended for anyone who has customer-focused conversations!”

Lieve Tourné - Freshmeals

Lieve TournéFreshmeals