Customer satisfaction

We strive for maximum customer satisfaction every day. What ultimately counts for each training session is the end result. That is why we keep all satisfaction scores from our customers.
Below are the satisfaction scores of the 20 most recent trainings. We are happy to share this information with you. 

87%
90%
85%
92%
100%
88%
94%
91%
75%
93%

0of our customers are highly satisfied with the quality of our courses
Online Meeting Skills

“Thanks to the training, our meetings have become much more proactive and we get the most out of our online group discussions. Furthermore, we received very good tips and tricks to better deal with video calls. Zoom video meetings are now standard in our team. I can definitely recommend this new way of working! ”

Raf NonnemanEuropean Spice Services

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What customers say about us

HBDI Personality Profile

“I wanted to gain insights into our team's thinking and thus improve collaboration. There was a nice balance of theory, practical examples and exercises. Each HDBI profile was discussed in detail so we now have a better picture of our communication, expectations and information processing. The result is that we are more understanding of each other. We definitely want another follow-up training!”

Natalia Kouzina - Valeron

Natalia KouzinaValeron

Elevator Speech

“I wanted to improve my presentation skills, mainly tempo of speech and clarity of delivery. The practical part was very useful, both in getting feedback on my own pitch and in giving feedback to others.”

Jan Spriet - Elia

Jan SprietElia

Voice coaching and pronunciation techniques

“For many years I have been struggling with speaking fast and articulating poorly in Dutch. The coach provided good insights and the exercises and tips are a daily reminder to pay attention to my breathing. I also received some personalized tips that are very helpful. I should have done this earlier!”

Konrad Dobson - Friendship Inc.

Konrad DobsonFriendship Inc.

Essential Leadership

“I wanted to learn specific tips for enhancing human relationships in the working environment - both as a manager and as a team member myself. I learned a lot about how I can change my own behaviour and communication to enhance people management. We closed the day with an action plan. This was excellent. As people managers we have become far more aware of how we function!”

Claire Dupont   - VUB - Institute for European Studies

Claire Dupont VUB - Institute for European Studies

Assertive Communication

“I really liked the role-playing way the session was done. By focusing on practice the full day of training, it forces me to get out of my comfort zone, and I was able to think and test assertive communication in a nice group class with a great coach. I will practice it in my biweekly call for my client.”

Floriane Anderlin - IO Digital

Floriane AnderlinIO Digital

Communication Skills Training

“I mainly wanted to learn techniques to give better feedback. This expectation was fully met. In fact, we saw even more than this. I learnt technique to stay calm, communicate better and make sure others don't get worked up when feedback is problematic.”

Krystyna Krywen - Agataal

Krystyna KrywenAgataal

Stress Management

“I know I get stressed easily from certain work-related things, so my aim was to find some tip & tricks to answer this. My expectations were well met. We were able to bring in a lot of personal things, for which answers were also offered by trainer each time. Furthermore, I was given a lot of clear and useful tips & tricks.”

Elke Breels - Mars Belgium

Elke BreelsMars Belgium

Internet Marketing

“For us as a company, it is important to get concrete and practical information around website optimisation and improving our results in search engines like Google. All my expectations were met during the internet marketing course, even more than that. Finally a course that I can immediately put into practice. ”

Gaëlle Boterdael - Electronic Partner

Gaëlle BoterdaelElectronic Partner

Consultative Selling - Sales training

“I wanted to learn the fundamentals of Consultative Selling. Through plenty of examples I could get a deeper insight in consultative selling and the sales process. I will share the learnings with colleagues and will make it part of every sales interaction.”

Mariska Koessler - Roche Diagnostics

Mariska KoesslerRoche Diagnostics