In all aspects, the training fulfilled and actually exceeded my expectations. Not only the trainer perfectly analysed my weaknesses but was able to suggest personalized tips and tools for getting rid of them and improve my time management. Lies Martens was an amazing, enthusiastic, and clearly very experienced trainer, who addressed each participant individually and was able to make the course flow smoothly for the whole time without losing our attention and interest. This course was a pleasant experience and the attitude of the trainer really motivated me. I will definitely apply the tips in my daily work.
| Company | Followed training | Score |
|---|---|---|
| NEUHAUS NV | Media Training - Dealing with the press | 100% |
| Deutsche Bank | Nonviolent communication | 70% |
| Deutsche Bank | Effective Meeting Skills | 83% |
| Qmino BV | Assertive Communication | 94% |
| Deutsche Bank | Nonviolent communication | 85% |
| BUILDWISE (CSTC) | Time Management | 91% |
| FAGG - Federaal Agentschap voor Geneesmiddelen en Gezondheidsproducten | Media Training - Dealing with the press | 100% |
| Lechler | Time Management | 85% |
| Buildwise | Media Training - Dealing with the press | 90% |
| Eutraco NV | Assertive Communication | 100% |
| ASDT bv | Assertive Communication | 100% |
| Deutsche Bank | Effective Meeting Skills | 90% |
| Politie Aalst | Leadership coaching | 92% |
| Fluvius | Media Training - Dealing with the press | 100% |
| Politie Aalst | Leadership coaching | 85% |
| Deutsche Bank | Effective Meeting Skills | 95% |
| Politie Aalst | Leadership coaching | 100% |
| Deutsche Bank | Nonviolent communication | 90% |
| Deutsche Bank | Effective Meeting Skills | 91% |
| Deutsche Bank | Nonviolent communication | 88% |
What customers say about usTestimonials
I wanted to learn how to concretely manage my time and set priorities to reduce the stress. The training provided al lot of concrete examples (discussion on actual problems)I and tips. I will select 3 actions points and put this into practice to make this work for me. This course would also be very effective for the entire company.
I wanted to learn what assertive communication actually is, in what way it can help me, and how to use it. This training really helped me to create a better work-environment. I'll try to use it when talking to my boss, clients, etc. to create a better relationship. Also the trainer was very capable. He adapted the course to our needs. I think that is one of the most important things in a training like these, that it feels personal and recognizable. So good job & many thanks!
This training made me more aware of time wasters and know how to handle them better. I must say I was impressed with this training form start to end. I have learned to reserve more time for myself, plan more ahead and update my to do list with the smart method.
Many tips were provided and the fact that we were allowed to make our own exercises made us think more. It made us realise that we communicate a lot every day, but not always in the right way (too negative, unclear, not clear, not to the point,...). The trainer was very pleasant and ensured good interaction. There was a relaxed atmosphere and questions were answered immediately. A real tailor-made training :-)
Thanks to the training, our meetings have become much more proactive and we get the most out of our online group discussions. Furthermore, we received very good tips and tricks to better deal with video calls. Zoom video meetings are now standard in our team. I can definitely recommend this new way of working!
Customer-Centric Communication
In a pleasant and interactive way, the team discussed a number of ways to further improve customer contact in order to be able to complete a complete customer enquiry. This was without a doubt an excellent training. Everyone was given sufficient attention, with the necessary respect for strengths and weaknesses. I learned a lot!
I wanted to learn specific tips, pointers for enhancing human relationships in the working environment - both as a manager and as a team member myself. Although much of what was discussed in the training seemed like common sense in hindsight, it was amazing how little nuances in communication can change a relationship. I learned a lot about how I can change my own behaviour and communication to enhance people management. We closed the day with an action plan. This was excellent. As people managers we have become far more aware of how we function!
Intercultural Communication & Management
I myself and our Customer Programme Team at Snecma Services Brussels were delighted with Jerko's intercultural communication training. The course was interactive and creative. It surpassed the simple do's and don'ts and offered an in depth insight into what communication all together is about. I am confident we'll be a better service provider after having enjoyed this training session.