I expected a standard management training to refresh the key points I have learned throughout my career. It went beyond refreshing. The trainer really knows how to transfer his passion for people to the group. I'm convinced everyone has found their passion for their job back after this training. This training was more than useful, it was really inspiring.
| Company | Followed training | Score |
|---|---|---|
| FOD BUZA | Dealing with difficult and aggressive customers | 85% |
| Groupseco | Teambuilding | 75% |
| Baloise | Slide Writing Skills | 80% |
| BBEU | Teambuilding | 75% |
| FOD BUZA | Dealing with difficult and aggressive customers | 95% |
| Wundermanthompson | HBDI Personality Profile | 79% |
| Tomra | Communication Skills Training | 90% |
| Orbid | Time Management | 95% |
| Oregon | Communication Skills Training | 90% |
| wundermanthompson | HBDI Personality Profile | 99% |
| Hospithera NV | Time Management | 96% |
| Lokaal bestuur Landen - WZC Oleyck | Persuasive communication | 90% |
| Baloise | Slide Writing Skills | 93% |
| Onlyhumans | Creative thinking | 91% |
| Helan | Creative thinking | 85% |
| Honda Motor Europe Ltd Belgian Branch | Persuasive communication | 90% |
| OnlyHumans | Creative thinking | 78% |
| Only Humans | Creative thinking | 86% |
| BIPT | Persuasive communication | 84% |
| Only Humans | Creative thinking | 75% |
What customers say about usTestimonials
Many tips were provided and the fact that we were allowed to make our own exercises made us think more. It made us realise that we communicate a lot every day, but not always in the right way (too negative, unclear, not clear, not to the point,...). The trainer was very pleasant and ensured good interaction. There was a relaxed atmosphere and questions were answered immediately. A real tailor-made training :-)
New techniques for Prospecting and Remote Selling
We are extremely satisfied with Expert Academy's hands-on and professional approach. The sessions with the training actor are a real added value. Expectations well exceeded!
I was looking for insights on giving feedback, delegating and management by objectives. All I can say is: excellent on all fronts. The trainer provides very clever working frameworks that can be applied in the day-to-day business environment and spends a lot of time on coaching and support. Each part of the training allows me to put it into practice, and that is its strong point.
I wanted to learn how to concretely manage my time and set priorities to reduce the stress. The training provided al lot of concrete examples (discussion on actual problems)I and tips. I will select 3 actions points and put this into practice to make this work for me. This course would also be very effective for the entire company.
The trainer was very well prepared (there was an online intake beforehand with our questions and expectations), clearly had a lot of experience and was really empathetic. She managed to identify our communication problems very quickly and proposed concrete solutions. I was really very surprised and satisfied with the output of this training. Top!
I wanted to learn new concepts about conflicts and become more confident and strategic in conflict-related situations. I wanted to learn how to initiate conflict-related conversations, how to realize that the situation is stuck, and recognize (and exploit or avoid) common patterns in conflict situations.
I was also interested in basic strategies and pitfalls for resolving conflicts between others.
The trainer introduced several helpful techniques that will be help in real conflict situations. I liked that these strategies were simple, reasonable and well structured. This training made me confident and showed me that conflict is not always a bad thing and that it can be used for an improvement.
Intercultural Communication & Management
I myself and our Customer Programme Team at Snecma Services Brussels were delighted with Jerko's intercultural communication training. The course was interactive and creative. It surpassed the simple do's and don'ts and offered an in depth insight into what communication all together is about. I am confident we'll be a better service provider after having enjoyed this training session.
Intercultural Communication & Management
In this training I hoped to receive tips and tricks on how to avoid misunderstandings between people from different nationalities and backgrounds, especially between Dutch and Belgium co-workers. I have learned that behaviour can be a cultural reaction but also that the individual attitude can play an important role. Being able to understand, flexibility and not judging the expected feedback from colleagues are the major learning points.