Customer satisfaction

We strive for maximum customer satisfaction every day. What ultimately counts for each training session is the end result. That is why we keep all satisfaction scores from our customers.
Below are the satisfaction scores of the 20 most recent trainings. We are happy to share this information with you. 

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0of our customers are highly satisfied with the quality of our courses
Time Management

“In all aspects, the training fulfilled and actually exceeded my expectations. Not only the trainer perfectly analysed my weaknesses but was able to suggest personalized tips and tools for getting rid of them and improve my time management. Lies Martens was an amazing, enthusiastic, and clearly very experienced trainer, who addressed each participant individually and was able to make the course flow smoothly for the whole time without losing our attention and interest. This course was a pleasant experience and the attitude of the trainer really motivated me. I will definitely apply the tips in my daily work.”

Vendula SmolikovaVUB

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What customers say about us

Conflict Management Training

“I wanted to learn new concepts about conflicts and become more confident and strategic in conflict-related situations. The trainer introduced several helpful techniques that will be help in real conflict situations. I liked that these strategies were simple, reasonable and well structured. This training made me confident and showed me that conflict is not always a bad thing and that it can be used for an improvement.”

Ivan Maslov - UHasselt

Ivan MaslovUHasselt

Mindmapping

“A very practical training course. You can use it straight away to simplify your daily activities: for example, record a telephone conversation with a customer, keep track of your own activities and bring structure to your tasks and plans.”

Elly Peeters - IMCD Benelux

Elly PeetersIMCD Benelux

Public Speaking Skills

“My goal was to be more confident during my presentations and my expectations have been met perfectly after the training. I learnt how to build eye contact with the audience and also that my presentations come across stronger, if I exude more calmness and stay still.”

Guy Geens - Master Tours

Guy GeensMaster Tours

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“The expectations were all met. The trainer explained the material very clearly and let us try it ourselves. If we got stuck on something, the trainer came by to explain it to us separately. I learned a lot and apply what I learned every day: planning tasks, scheduling meetings more efficiently and the handy shortcuts to work faster. It was a top training!”

Silke Devreker - Belgian Train

Silke DevrekerBelgian Train

Conflict Management Training

“The course was really good and complete, with a really nice and dynamic trainer who led the discussions very well, gave relatable examples, and kept the times while enabling everybody to contribute. The workshop gave me tools to apply in case of conflicts at work but also in general.”

Irène Arrata - VUB

Irène ArrataVUB

Assertive Communication

“I enrolled in the Assertiveness course to learn to communicate better in difficult situations without clamming up. I became aware that choices can be made, at all times. Especially the DESC model was a real revelation for me. The trainer was very driven and conveyed his insights in an enthusiastic way.”

Karen Derynck - McDonald’s Belgium

Karen DerynckMcDonald’s Belgium

Presentation Skills - Presenting with impact

“It was a great course. I am convinced that everybody returned back home with a high degree of satisfaction and packed with a bag full of tools for their professional and personal lives. Many thanks for the teachings.”

Kartik G. KrishnanPresident of the World Federation of Neurosurgical Societies

Customer-Centric Communication

“This training was very hands-on and sprinkled with examples seized from the employees' daily work environment. This makes the training particularly engaging and immediately applicable in practice. For example, the 'sandwich technique' is used daily when a difficult message needs to be delivered. Highly recommended for anyone who has customer-focused conversations!”

Lieve Tourné - Freshmeals

Lieve TournéFreshmeals

Elevator Speech

“I wanted to be able to deliver a message more efficiently and with greater conviction. My expectations were 100% met. This was a very good training. Particularly interesting was the structure of a message, such as not starting immediately with the 'what' but focusing on the 'how' first.”

Jurgen Vertriest - Volvo Trucks

Jurgen VertriestVolvo Trucks