Customer satisfaction

We strive for maximum customer satisfaction every day. What ultimately counts for each training session is the end result. That is why we keep all satisfaction scores from our customers.
Below are the satisfaction scores of the 20 most recent trainings. We are happy to share this information with you. 

90%
100%
99%
100%
85%
95%
90%
97%
85%
95%
100%
70%
88%
85%
96%
80%
75%
90%
100%
89%

0of our customers are highly satisfied with the quality of our courses
LinkedIn Training

“We attended the LinkedIn training and have benefited greatly from it. The whole team is excited to engage more on LinkedIn and we started a campaign to increase our followers. So the training was very inspiring!”

Farida Barkat - OIP

Farida BarkatOIP

Trusted by leading companies

What customers say about us

Business Writing Skills

“I wanted to learn to write emails in an even more customer-friendly way. In addition, it was important to get the necessary tools to write texts for the web and for newsletters in a creative way. This expectation was completely fulfilled thanks to the useful tips and the practical exercises. I still take the syllabus with me when I write texts.”

Nathalie Verheyden - Sanofi Belgium

Nathalie VerheydenSanofi Belgium

Communication workshop

“The training was really good and there was a good balance between theory and practical exercises. Also quite a lot of communication models & tools were handled. I will certainly put into practice the LESS technique.”

Lies Van Eycken - Desmet

Lies Van EyckenDesmet

Communication Skills Training

“I mainly wanted to learn techniques to give better feedback. This expectation was fully met. In fact, we saw even more than this. I learnt technique to stay calm, communicate better and make sure others don't get worked up when feedback is problematic.”

Krystyna Krywen - Agataal

Krystyna KrywenAgataal

Manage your inbox productively with Outlook

“The expectations were all met. The trainer explained the material very clearly and let us try it ourselves. If we got stuck on something, the trainer came by to explain it to us separately. I learned a lot and apply what I learned every day: planning tasks, scheduling meetings more efficiently and the handy shortcuts to work faster. It was a top training!”

Silke Devreker - Belgian Train

Silke DevrekerBelgian Train

Communication Skills Training

“The training has exceeded my expectations in many ways. It can be applied to many fields, even in private life. I learned how to better structure my meetings, make clear objectives and make more time for 1-to-1. I have received so many easy-to-use tools.”

Younes Baddich - Keytrade Bank

Younes BaddichKeytrade Bank

Business Writing Skills

“Many tips were provided and the fact that we were allowed to make our own exercises made us think more. It made us realise that we communicate a lot every day, but not always in the right way (too negative, unclear, not clear, not to the point,...). The trainer was very pleasant and ensured good interaction. There was a relaxed atmosphere and questions were answered immediately. A real tailor-made training :-)”

Vanessa De Proot - City of Dendermonde

Vanessa De ProotCity of Dendermonde

Presentation Skills - Presenting with impact

“The training was very interactive with practical exercises and good, useful feedback. I was given useful tips on how to instantly trigger the audience and generate interest. From the beginning, the trainer drew me into an engaging story. It was an enjoyable day that flew by, so to speak.”

Werner Ertryckx - Amptec

Werner ErtryckxAmptec

Media Training - Dealing with the press

“I was looking for some techniques to deal professionally with the media. Expectations were fully met and the immediate feedback on the camera exercises is very interesting. Smooth and interactive training given by Lies Martens, who knows her profession inside out.”

Gunther Uyttenhove - Colruyt Group

Gunther UyttenhoveColruyt Group

Learning to Moderate and Facilitate

“Very happy with all the insights I gained from the training 'Learning to Moderate and Facilitate' by Expert Academy. A real gem with theory woven into practical exercises.”

Eva Van Achter - VUB

Eva Van AchterVUB