Customer satisfaction

We strive for maximum customer satisfaction every day. What ultimately counts for each training session is the end result. That is why we keep all satisfaction scores from our customers.
Below are the satisfaction scores of the 20 most recent trainings. We are happy to share this information with you. 

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0of our customers are highly satisfied with the quality of our courses
Online Meeting Skills

“Thanks to the training, our meetings have become much more proactive and we get the most out of our online group discussions. Furthermore, we received very good tips and tricks to better deal with video calls. Zoom video meetings are now standard in our team. I can definitely recommend this new way of working! ”

Raf NonnemanEuropean Spice Services

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What customers say about us

Business Writing Skills

“Many tips were provided and the fact that we were allowed to make our own exercises made us think more. It made us realise that we communicate a lot every day, but not always in the right way (too negative, unclear, not clear, not to the point,...). The trainer was very pleasant and ensured good interaction. There was a relaxed atmosphere and questions were answered immediately. A real tailor-made training :-)”

Vanessa De Proot - City of Dendermonde

Vanessa De ProotCity of Dendermonde

Communication workshop

“The communication workshop was way better than expected. It really made all my employees open up and get to know each other better. It was also very interactive with a lot of exercises and techniques. We now have learned a structured way how to give feedback to each other and to customers.”

Sammy Deprez - Arinti

Sammy DeprezArinti

Time Management

“In all aspects, the training fulfilled and actually exceeded my expectations. Not only the trainer perfectly analysed my weaknesses but was able to suggest personalized tips and tools for getting rid of them and improve my time management. Lies Martens was an amazing, enthusiastic, and clearly very experienced trainer, who addressed each participant individually and was able to make the course flow smoothly for the whole time without losing our attention and interest. This course was a pleasant experience and the attitude of the trainer really motivated me. I will definitely apply the tips in my daily work.”

Vendula SmolikovaVUB

Media Training - Dealing with the press

“I am happy to give positive feedback on the Media Training course with expert Lies Martens yesterday. This was absolutely top level.”

Wouter Poels - Federal Public Service - Foreign Affairs

Wouter PoelsFederal Public Service - Foreign Affairs

LinkedIn Training

“Expectations were exceeded by the practical approach and countless tips & tricks. I thought I already knew a lot about LinkedIn but still I learned a lot of new and useful features during the training.”

Iris Arens - Livios

Iris ArensLivios

Manage your inbox productively with Outlook

“The expectations were all met. The trainer explained the material very clearly and let us try it ourselves. If we got stuck on something, the trainer came by to explain it to us separately. I learned a lot and apply what I learned every day: planning tasks, scheduling meetings more efficiently and the handy shortcuts to work faster. It was a top training!”

Silke Devreker - Belgian Train

Silke DevrekerBelgian Train

Learning to Moderate and Facilitate

“Very happy with all the insights I gained from the training 'Learning to Moderate and Facilitate' by Expert Academy. A real gem with theory woven into practical exercises.”

Eva Van Achter - VUB

Eva Van AchterVUB

Working with AI and ChatGPT

“The training was very useful and provided a clear and inspiring overview of useful AI tools. Meanwhile, we are already applying these interesting tips.”

Peter Laroy - Liberas

Peter LaroyLiberas

New techniques for Prospecting and Remote Selling

“Thanks to the training, our sales approach has become much more proactive and we get the most out of our online meetings with customers. Furthermore, we received very good tips and tricks on how to better handle prospecting calls. I can definitely recommend this new way of working! ”

Raf Nonneman - European Spices

Raf NonnemanEuropean Spices