Customer satisfaction

We strive for maximum customer satisfaction every day. What ultimately counts for each training session is the end result. That is why we keep all satisfaction scores from our customers.
Below are the satisfaction scores of the 20 most recent trainings. We are happy to share this information with you. 

CompanyFollowed trainingScore
Volvo Group Belgium NVCommunication Skills Training96%
Deutsche BankEffective Meeting Skills85%
Deutsche BankNonviolent communication85%
FluviusMedia Training - Dealing with the press94%
AquafinStorytelling90%
AquafinStorytelling93%
FluviusMedia Training - Dealing with the press90%
AquafinStorytelling90%
Fluvius System Operator cvAnalytical Thinking Skills83%
Deutsche BankEffective Meeting Skills95%
Stagobel nvCommunication Skills Training90%
ProdigestLeadership coaching80%
ProdigestLeadership coaching93%
Deutsche BankNonviolent communication75%
Deutsche BankEffective Meeting Skills85%
Deutsche BankEffective Meeting Skills90%
Deutsche BankNonviolent communication100%
Deutsche BankEffective Meeting Skills85%
Deutsche BankEffective Meeting Skills100%
Deutsche BankNonviolent communication80%

What customers say about usTestimonials

Management Skills

I was looking for insights on giving feedback, delegating and management by objectives. All I can say is: excellent on all fronts. The trainer provides very clever working frameworks that can be applied in the day-to-day business environment and spends a lot of time on coaching and support. Each part of the training allows me to put it into practice, and that is its strong point.

Peter Verbiest - Bonka Circus

Intercultural Communication & Management

I myself and our Customer Programme Team at Snecma Services Brussels were delighted with Jerko's intercultural communication training. The course was interactive and creative. It surpassed the simple do's and don'ts and offered an in depth insight into what communication all together is about. I am confident we'll be a better service provider after having enjoyed this training session.

Wim Collaer - Accounts Director at Snecma Services Brussels

Management Skills

I expected a standard management training to refresh the key points I have learned throughout my career. It went beyond refreshing. The trainer really knows how to transfer his passion for people to the group. I'm convinced everyone has found their passion for their job back after this training. This training was more than useful, it was really inspiring.

Gertjan Hesius - Neovia Logistics

Presentation Skills - Presenting with impact

It was a great course. I am convinced that everybody returned back home with a high degree of satisfaction and packed with a bag full of tools for their professional and personal lives. Many thanks for the teachings.

Kartik G. Krishnan - President of the World Federation of Neurosurgical Societies

Customer-Centric Communication

In a pleasant and interactive way, the team discussed a number of ways to further improve customer contact in order to be able to complete a complete customer enquiry. This was without a doubt an excellent training. Everyone was given sufficient attention, with the necessary respect for strengths and weaknesses. I learned a lot!

José Pauwels - Meta Leuven

New techniques for Prospecting and Remote Selling

We are extremely satisfied with Expert Academy's hands-on and professional approach. The sessions with the training actor are a real added value. Expectations well exceeded!

Olivier Gauder - BNP

The foundations of Leadership

I wanted to learn specific tips, pointers for enhancing human relationships in the working environment - both as a manager and as a team member myself. Although much of what was discussed in the training seemed like common sense in hindsight, it was amazing how little nuances in communication can change a relationship. I learned a lot about how I can change my own behaviour and communication to enhance people management. We closed the day with an action plan. This was excellent. As people managers we have become far more aware of how we function!

Claire Dupont - VUB - Institute for European Studies

Assertive Communication

I wanted to learn what assertive communication actually is, in what way it can help me, and how to use it. This training really helped me to create a better work-environment. I'll try to use it when talking to my boss, clients, etc. to create a better relationship. Also the trainer was very capable. He adapted the course to our needs. I think that is one of the most important things in a training like these, that it feels personal and recognizable. So good job & many thanks!

David Van Os - Greenfish

Online Meeting Skills

Thanks to the training, our meetings have become much more proactive and we get the most out of our online group discussions. Furthermore, we received very good tips and tricks to better deal with video calls. Zoom video meetings are now standard in our team. I can definitely recommend this new way of working!

Raf Nonneman - European Spice Services