Customer satisfaction
We strive for maximum customer satisfaction every day. What ultimately counts for each training session is the end result. That is why we keep all satisfaction scores from our customers.
Below are the satisfaction scores of the 20 most recent trainings. We are happy to share this information with you.
| Date | Company | Followed training | Score |
|---|---|---|---|
| 70% | |||
| 80% | |||
| 92% | |||
| 92% | |||
| 95% | |||
| 95% | |||
| 100% | |||
| 84% | |||
| 90% | |||
| 93% |
| 80% |
| 88% |
| 92% |
| 70% |
| 80% |
| 90% |
| 100% |
| 100% |
| 95% |
| 92% |
“I myself and our Customer Programme Team at Snecma Services Brussels were delighted with Jerko's intercultural communication training. The course was interactive and creative. It surpassed the simple do's and don'ts and offered an in depth insight into what communication all together is about. I am confident we'll be a better service provider after having enjoyed this training session.”
Wim CollaerAccounts Director at Snecma Services Brussels
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What customers say about us
“I myself and our Customer Programme Team at Snecma Services Brussels were delighted with Jerko's intercultural communication training. The course was interactive and creative. It surpassed the simple do's and don'ts and offered an in depth insight into what communication all together is about. I am confident we'll be a better service provider after having enjoyed this training session.”
Wim CollaerAccounts Director at Snecma Services Brussels
“Many tips were provided and the fact that we were allowed to make our own exercises made us think more. It made us realise that we communicate a lot every day, but not always in the right way (too negative, unclear, not clear, not to the point,...). The trainer was very pleasant and ensured good interaction. There was a relaxed atmosphere and questions were answered immediately. A real tailor-made training :-)”
Vanessa De ProotCity of Dendermonde
“Very happy with all the insights I gained from the training 'Learning to Moderate and Facilitate' by Expert Academy. A real gem with theory woven into practical exercises.”
Eva Van AchterVUB
“The trainer was very well prepared (there was an online intake beforehand with our questions and expectations), clearly had a lot of experience and was really empathetic. She managed to identify our communication problems very quickly and proposed concrete solutions. I was really very surprised and satisfied with the output of this training. Top!”
“My questions were: how to make a story concise and to the point? ‘Sell’ projects better (internally)? These questions were amply answered in the storytelling workshop. The course had a clear structure, lots of practice opportunities and there was a lot of interaction. This was very instructive. The trainer was a pleasant and experienced teacher. He knows his story/profession very well.”
Astrid De SchrijverVolta
“Team building went extremely well. The workshop was very interesting and interactive. The expert sensed our group very well and kept focus on our objectives of ‘active listening and cooperation’. In any case, the workshop flew by!”
Leen CleymansVUB
“I wanted to learn the fundamentals of Consultative Selling. Through plenty of examples I could get a deeper insight in consultative selling and the sales process. I will share the learnings with colleagues and will make it part of every sales interaction.”
Mariska KoesslerRoche Diagnostics
“In this course I learned how to better deal with certain stress factors that are out of my control. The workshop was very to the point and very informative. It is the most interactive training I have ever had and with a super teacher. I have the feeling that I will be able to benefit from this for a long time to come.”
Tracy Van MaerckeBenteler
“The training was very useful and provided a clear and inspiring overview of useful AI tools. Meanwhile, we are already applying these interesting tips.”
Peter LaroyLiberas