Customer satisfaction
We strive for maximum customer satisfaction every day. What ultimately counts for each training session is the end result. That is why we keep all satisfaction scores from our customers.
Below are the satisfaction scores of the 20 most recent trainings. We are happy to share this information with you.
| Date | Company | Followed training | Score |
|---|---|---|---|
| 88% | |||
| 95% | |||
| 80% | |||
| 93% | |||
| 95% | |||
| 100% | |||
| 85% | |||
| 90% | |||
| 94% | |||
| 89% |
| 90% |
| 95% |
| 85% |
| 100% |
| 90% |
| 90% |
| 95% |
| 90% |
| 80% |
| 90% |
“It was a great course. I am convinced that everybody returned back home with a high degree of satisfaction and packed with a bag full of tools for their professional and personal lives. Many thanks for the teachings.”
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What customers say about us
“I wanted to learn new concepts about conflicts and become more confident and strategic in conflict-related situations. The trainer introduced several helpful techniques that will be help in real conflict situations. I liked that these strategies were simple, reasonable and well structured. This training made me confident and showed me that conflict is not always a bad thing and that it can be used for an improvement.”
“I wanted to gain insights into our team's thinking and thus improve collaboration. There was a nice balance of theory, practical examples and exercises. Each HDBI profile was discussed in detail so we now have a better picture of our communication, expectations and information processing. The result is that we are more understanding of each other. We definitely want another follow-up training!”
“I wanted practical tips to give a better presentation as well as some tips & tricks to be able to control nerves when speaking in front of an audience. And this in both English and Dutch. My expectations were met 100%. I was immediately able to put the tips into practice and I am certain that my presentations will make a much better impression with our target group. ”
“My questions were: how to make a story concise and to the point? ‘Sell’ projects better (internally)? These questions were amply answered in the storytelling workshop. The course had a clear structure, lots of practice opportunities and there was a lot of interaction. This was very instructive. The trainer was a pleasant and experienced teacher. He knows his story/profession very well.”
“My learning objective was to gain a structured understanding of the approach to guiding colleagues in in telephone calls. My expectations were fully met. First, I was given tools to better manage conversations. Second, I gained insight into what I was already applying myself in a conversation. Thirdly, the interaction was very valuable. Keep up the good work!”
“The training was very useful and provided a clear and inspiring overview of useful AI tools. Meanwhile, we are already applying these interesting tips.”
“I was looking for some techniques to deal professionally with the media. Expectations were fully met and the immediate feedback on the camera exercises is very interesting. Smooth and interactive training given by Lies Martens, who knows her profession inside out.”
“In all aspects, the training fulfilled and actually exceeded my expectations. Not only the trainer perfectly analysed my weaknesses but was able to suggest personalized tips and tools for getting rid of them and improve my time management. Lies Martens was an amazing, enthusiastic, and clearly very experienced trainer, who addressed each participant individually and was able to make the course flow smoothly for the whole time without losing our attention and interest. This course was a pleasant experience and the attitude of the trainer really motivated me. I will definitely apply the tips in my daily work.”
“My goal was to be more confident during my presentations and my expectations have been met perfectly after the training. I learnt how to build eye contact with the audience and also that my presentations come across stronger, if I exude more calmness and stay still.”







