Customer satisfaction

We strive for maximum customer satisfaction every day. What ultimately counts for each training session is the end result. That is why we keep all satisfaction scores from our customers.
Below are the satisfaction scores of the 20 most recent trainings. We are happy to share this information with you. 

81%
95%
70%
78%
95%
97%
90%
90%
90%
88%
85%
100%
90%
95%
95%
70%
82%
90%
90%
75%

0of our customers are highly satisfied with the quality of our courses
Efficient e-mail communication

“I wanted to gain insights and techniques around drafting professional emails. My expectations were definitely met. I received many tips and tricks that I will use in practice. My score for this training: 100/100”

Lore Hendrickx - Constructiv

Lore HendrickxConstructiv

Trusted by leading companies

What customers say about us

Communication Skills Training

“The session was very interactive and an impulse on realizing that you are responsible for the thoughts you have and how these have an influence on your communication in life. The session was very valuable in a way that it can be applied to all parts of life, as well in the work environment as in private life.”

Lut Oosterlinck - Bayer CropScience

Lut OosterlinckBayer CropScience

Stress Management

“I know I get stressed easily from certain work-related things, so my aim was to find some tip & tricks to answer this. My expectations were well met. We were able to bring in a lot of personal things, for which answers were also offered by trainer each time. Furthermore, I was given a lot of clear and useful tips & tricks.”

Elke Breels - Mars Belgium

Elke BreelsMars Belgium

Business Writing Skills

“I wanted to learn to write emails in an even more customer-friendly way. In addition, it was important to get the necessary tools to write texts for the web and for newsletters in a creative way. This expectation was completely fulfilled thanks to the useful tips and the practical exercises. I still take the syllabus with me when I write texts.”

Nathalie Verheyden - Sanofi Belgium

Nathalie VerheydenSanofi Belgium

LinkedIn Training

“Expectations were exceeded by the practical approach and countless tips & tricks. I thought I already knew a lot about LinkedIn but still I learned a lot of new and useful features during the training.”

Iris Arens - Livios

Iris ArensLivios

Conflict Management Training

“I wanted to learn new concepts about conflicts and become more confident and strategic in conflict-related situations. The trainer introduced several helpful techniques that will be help in real conflict situations. I liked that these strategies were simple, reasonable and well structured. This training made me confident and showed me that conflict is not always a bad thing and that it can be used for an improvement.”

Ivan Maslov - UHasselt

Ivan MaslovUHasselt

Storytelling

“My questions were: how to make a story concise and to the point? ‘Sell’ projects better (internally)? These questions were amply answered in the storytelling workshop. The course had a clear structure, lots of practice opportunities and there was a lot of interaction. This was very instructive. The trainer was a pleasant and experienced teacher. He knows his story/profession very well.”

Astrid De Schrijver - Volta

Astrid De SchrijverVolta

Consultative Selling - Sales training

“I was hoping to gain insights that will help me be more successful as a salesperson. The many tips I have received transcend the sales field and help me learn to better assess myself as a person. This is undoubtedly going to help me achieve more success in the sales arena.”

Sander Gits - Intronics

Sander GitsIntronics

Professional Telephone Skills

“By concretely working through several cases, I gained a clear picture and understanding of how to make problem-solving phone calls. The tips can be applied immediately: how to answer customer questions accurately, how to respond to difficult customers and how to conclude a conversation. It was an enriching experience and there was an open atmosphere around concrete situations. ”

Ingrid Naessens - Aarova

Ingrid NaessensAarova

Dealing with difficult and aggressive customers

“I will definitely apply the techniques from the workshop. In fact, I already had the chance to do so: I just had a call with a very irritated client, and I noticed I was able to use what I had learned yesterday. It really helped – in the end, the client even apologised for his anger. I hope the attention I gave him will help to defuse the situation around the late delivery.”

Daria KonstantinovaeCarsTrade