Customer satisfaction
We strive for maximum customer satisfaction every day. What ultimately counts for each training session is the end result. That is why we keep all satisfaction scores from our customers.
Below are the satisfaction scores of the 20 most recent trainings. We are happy to share this information with you.
| Date | Company | Followed training | Score |
|---|---|---|---|
| 100% | |||
| 90% | |||
| 90% | |||
| 90% | |||
| 75% | |||
| 85% | |||
| 80% | |||
| 85% | |||
| 100% | |||
| 92% |
| 90% |
| 90% |
| 100% |
| 90% |
| 90% |
| 90% |
| 94% |
| 100% |
| 90% |
| 100% |
“The training was really good and there was a good balance between theory and practical exercises. Also quite a lot of communication models & tools were handled. I will certainly put into practice the LESS technique.”
Lies Van EyckenDesmet
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What customers say about us
“I was looking for insights on giving feedback, delegating and management by objectives. All I can say is: excellent on all fronts. The trainer provides very clever working frameworks that can be applied in the day-to-day business environment and spends a lot of time on coaching and support. Each part of the training allows me to put it into practice, and that is its strong point.”
Peter Verbiest Bonka Circus
“I wanted to be able to deliver a message more efficiently and with greater conviction. My expectations were 100% met. This was a very good training. Particularly interesting was the structure of a message, such as not starting immediately with the 'what' but focusing on the 'how' first.”
Jurgen VertriestVolvo Trucks
“I was hoping to gain insights that will help me be more successful as a salesperson. The many tips I have received transcend the sales field and help me learn to better assess myself as a person. This is undoubtedly going to help me achieve more success in the sales arena.”
Sander GitsIntronics
“During this very successful training I was able to master the basics of negotiation as well as being given a number of ‘capstans’ to use during negotiations. The tips on body posture and maintaining rapport during conversations were extremely valuable. These expectations were met and I got the chance to see my own skills but also weaknesses during the workshop.”
Anthony PoppeXirius Legal
“This training was very hands-on and sprinkled with examples seized from the employees' daily work environment. This makes the training particularly engaging and immediately applicable in practice. For example, the 'sandwich technique' is used daily when a difficult message needs to be delivered. Highly recommended for anyone who has customer-focused conversations!”
Lieve TournéFreshmeals
“Team building went extremely well. The workshop was very interesting and interactive. The expert sensed our group very well and kept focus on our objectives of ‘active listening and cooperation’. In any case, the workshop flew by!”
Leen CleymansVUB
“I was looking for some techniques to deal professionally with the media. Expectations were fully met and the immediate feedback on the camera exercises is very interesting. Smooth and interactive training given by Lies Martens, who knows her profession inside out.”
Gunther UyttenhoveColruyt Group
“The trainer managed, in a practical way, to teach me useful things. The importance of asking open questions in the sales process and daring to adopt an assertive attitude. I can now apply this on a daily basis. The training has really flown by. It was a great learning experience! ”
Jo VandenbrandeGalapagos
“I wanted to get methods to work even more efficiently. The course fully met my expectations because the training was hands-on and given by someone with sufficient professional experience but also life experience. During the training, we were given interim feedback moments. Virtually every point was useful and very actionable! Top!”
Tom VanbeckevoortInfrax