Customer satisfaction

We strive for maximum customer satisfaction every day. What ultimately counts for each training session is the end result. That is why we keep all satisfaction scores from our customers.
Below are the satisfaction scores of the 20 most recent trainings. We are happy to share this information with you. 

90%
85%
89%
97%
90%
90%
85%
90%
70%
90%
100%
70%
80%
70%
90%
83%
98%
75%
91%
95%

0of our customers are highly satisfied with the quality of our courses
Conflict Management Training

“I wanted to learn new concepts about conflicts and become more confident and strategic in conflict-related situations. The trainer introduced several helpful techniques that will be help in real conflict situations. I liked that these strategies were simple, reasonable and well structured. This training made me confident and showed me that conflict is not always a bad thing and that it can be used for an improvement.”

Ivan Maslov - UHasselt

Ivan MaslovUHasselt

Trusted by leading companies

What customers say about us

Professional Telephone Skills

“My learning objective was to gain a structured understanding of the approach to guiding colleagues in in telephone calls. My expectations were fully met. First, I was given tools to better manage conversations. Second, I gained insight into what I was already applying myself in a conversation. Thirdly, the interaction was very valuable. Keep up the good work!”

Filip Vets - Eneco

Filip VetsEneco

Prevention of stress and burnout

“In this course I learned how to better deal with certain stress factors that are out of my control. The workshop was very to the point and very informative. It is the most interactive training I have ever had and with a super teacher. I have the feeling that I will be able to benefit from this for a long time to come.”

Tracy Van Maercke - Benteler

Tracy Van MaerckeBenteler

Persuasive communication

“The trainer was very well prepared (there was an online intake beforehand with our questions and expectations), clearly had a lot of experience and was really empathetic. She managed to identify our communication problems very quickly and proposed concrete solutions. I was really very surprised and satisfied with the output of this training. Top!”

Andrea Ariani BASF

HBDI Personality Profile

“I wanted to gain insights into our team's thinking and thus improve collaboration. There was a nice balance of theory, practical examples and exercises. Each HDBI profile was discussed in detail so we now have a better picture of our communication, expectations and information processing. The result is that we are more understanding of each other. We definitely want another follow-up training!”

Natalia Kouzina - Valeron

Natalia KouzinaValeron

Project Management

“Our colleagues were very enthusiastic about the training and teacher. They were given a lot of useful tips, some of which are already being implemented immediately. Thanks again for the pleasant cooperation.”

Deirdre Focquaert - MCC Verstraete

Deirdre FocquaertMCC Verstraete

LinkedIn Training

“Expectations were exceeded by the practical approach and countless tips & tricks. I thought I already knew a lot about LinkedIn but still I learned a lot of new and useful features during the training.”

Iris Arens - Livios

Iris ArensLivios

Public Speaking Skills

“I wanted practical tips to give a better presentation as well as some tips & tricks to be able to control nerves when speaking in front of an audience. And this in both English and Dutch. My expectations were met 100%. I was immediately able to put the tips into practice and I am certain that my presentations will make a much better impression with our target group. ”

Marieke Vermeersch - Hyloris Pharmaceuticals

Marieke VermeerschHyloris Pharmaceuticals

LinkedIn Training

“We attended the LinkedIn training and have benefited greatly from it. The whole team is excited to engage more on LinkedIn and we started a campaign to increase our followers. So the training was very inspiring!”

Farida Barkat - OIP

Farida BarkatOIP

Crisis Communication

“Lies Martens combines great expertise and experience with a warm personality and great empathy. The group immediately felt at ease and received excellent advice. Through many practical exercises, we were immediately given actionable and very useful tips.”

Lien De Keukelaere - Antwerp Musea

Lien De KeukelaereAntwerp Musea