Customer satisfaction

We strive for maximum customer satisfaction every day. What ultimately counts for each training session is the end result. That is why we keep all satisfaction scores from our customers.
Below are the satisfaction scores of the 20 most recent trainings. We are happy to share this information with you. 

75%
91%
95%
90%
86%
92%
90%
90%
89%
90%
90%
100%
83%
80%
85%
80%
85%
95%
70%
85%

0of our customers are highly satisfied with the quality of our courses
Internet Marketing

“For us as a company, it is important to get concrete and practical information around website optimisation and improving our results in search engines like Google. All my expectations were met during the internet marketing course, even more than that. Finally a course that I can immediately put into practice. ”

Gaëlle Boterdael - Electronic Partner

Gaëlle BoterdaelElectronic Partner

Trusted by leading companies

What customers say about us

Teambuilding

“Team building went extremely well. The workshop was very interesting and interactive. The expert sensed our group very well and kept focus on our objectives of ‘active listening and cooperation’. In any case, the workshop flew by!”

Leen Cleymans - VUB

Leen CleymansVUB

Communication workshop

“The training was really good and there was a good balance between theory and practical exercises. Also quite a lot of communication models & tools were handled. I will certainly put into practice the LESS technique.”

Lies Van Eycken - Desmet

Lies Van EyckenDesmet

Professional Telephone Skills

“My learning objective was to gain a structured understanding of the approach to guiding colleagues in in telephone calls. My expectations were fully met. First, I was given tools to better manage conversations. Second, I gained insight into what I was already applying myself in a conversation. Thirdly, the interaction was very valuable. Keep up the good work!”

Filip Vets - Eneco

Filip VetsEneco

Working with AI and ChatGPT

“The training was very useful and provided a clear and inspiring overview of useful AI tools. Meanwhile, we are already applying these interesting tips.”

Peter Laroy - Liberas

Peter LaroyLiberas

Consultative Selling - Sales training

“I wanted to learn the fundamentals of Consultative Selling. Through plenty of examples I could get a deeper insight in consultative selling and the sales process. I will share the learnings with colleagues and will make it part of every sales interaction.”

Mariska Koessler - Roche Diagnostics

Mariska KoesslerRoche Diagnostics

Communication workshop

“The communication workshop was way better than expected. It really made all my employees open up and get to know each other better. It was also very interactive with a lot of exercises and techniques. We now have learned a structured way how to give feedback to each other and to customers.”

Sammy Deprez - Arinti

Sammy DeprezArinti

Prevention of stress and burnout

“In this course I learned how to better deal with certain stress factors that are out of my control. The workshop was very to the point and very informative. It is the most interactive training I have ever had and with a super teacher. I have the feeling that I will be able to benefit from this for a long time to come.”

Tracy Van Maercke - Benteler

Tracy Van MaerckeBenteler

Negotiation Skills

“During this very successful training I was able to master the basics of negotiation as well as being given a number of ‘capstans’ to use during negotiations. The tips on body posture and maintaining rapport during conversations were extremely valuable. These expectations were met and I got the chance to see my own skills but also weaknesses during the workshop.”

Anthony Poppe - Xirius Legal

Anthony PoppeXirius Legal

Intercultural Communication & Collaboration

“I myself and our Customer Programme Team at Snecma Services Brussels were delighted with Jerko's intercultural communication training. The course was interactive and creative. It surpassed the simple do's and don'ts and offered an in depth insight into what communication all together is about. I am confident we'll be a better service provider after having enjoyed this training session.”

Wim Collaer - Accounts Director at Snecma Services Brussels

Wim CollaerAccounts Director at Snecma Services Brussels