Thanks to the training, our meetings have become much more proactive and we get the most out of our online group discussions. Furthermore, we received very good tips and tricks to better deal with video calls. Zoom video meetings are now standard in our team. I can definitely recommend this new way of working!
We strive for maximum customer satisfaction every day. What ultimately counts for each training session is the end result. That is why we keep all satisfaction scores from our customers.
Below are the satisfaction scores of the 20 most recent trainings. We are happy to share this information with you.
|Vesuvius||Presentation Skills - Presenting with impact||80%|
|JAN DE NUL||Time Management||85%|
|JAN DE NUL||Time Management||84%|
|Camco||Business Writing Skills||95%|
|De Oostendse Haard||Body language and nonverbal communication||70%|
What customers say about usTestimonials
The session was very interactive and an impulse on realizing that you are responsible for the thoughts you have and how these have an influence on your communication in life. The session was very valuable in a way that it can be applied to all parts of life, as well in the work environment as in private life.
In a pleasant and interactive way, the team discussed a number of ways to further improve customer contact in order to be able to complete a complete customer enquiry. This was without a doubt an excellent training. Everyone was given sufficient attention, with the necessary respect for strengths and weaknesses. I learned a lot!
Intercultural Communication & Management
In this training I hoped to receive tips and tricks on how to avoid misunderstandings between people from different nationalities and backgrounds, especially between Dutch and Belgium co-workers. I have learned that behaviour can be a cultural reaction but also that the individual attitude can play an important role. Being able to understand, flexibility and not judging the expected feedback from colleagues are the major learning points.
In all aspects, the training fulfilled and actually exceeded my expectations. Not only the trainer
perfectly analysed my weaknesses but was able to suggest personalized tips and tools for getting
rid of them and improve my time management. Lies Martens was an amazing, enthusiastic, and
clearly very experienced trainer, who addressed each participant individually and was able to
make the course flow smoothly for the whole time without losing our attention and interest. This course was a pleasant experience and the attitude of the trainer really motivated me. I will
definitely apply the tips in my daily work.
New techniques for Prospecting and Remote Selling
We are extremely satisfied with Expert Academy's hands-on and professional approach. The sessions with the training actor are a real added value. Expectations well exceeded!
This training made me more aware of time wasters and know how to handle them better. I must say I was impressed with this training form start to end. I have learned to reserve more time for myself, plan more ahead and update my to do list with the smart method.
I wanted to learn new concepts about conflicts and become more confident and strategic in conflict-related situations. I wanted to learn how to initiate conflict-related conversations, how to realize that the situation is stuck, and recognize (and exploit or avoid) common patterns in conflict situations.
I was also interested in basic strategies and pitfalls for resolving conflicts between others.
The trainer introduced several helpful techniques that will be help in real conflict situations. I liked that these strategies were simple, reasonable and well structured. This training made me confident and showed me that conflict is not always a bad thing and that it can be used for an improvement.
'I wanted more self-confidence in front of the camera and practical tips to build my skills. I received very concrete tips during the training, which I can put to use immediately. By recording short presentations of all participants, you get a good picture of yourself.
The training was also presented in a very dynamic way, completely digital, but that had no effect on the quality. Well done!'