Practical courses by experienced trainers

“The training around stress and burnout was very successful. It was exactly what we expected and everyone was happy with the workshop. We will definitely follow up on this. I highly recommend this course!”

Dirk JacquemynsING Investment

“By concretely working through several cases, I gained a clear picture and understanding of how to make problem-solving phone calls. The tips can be applied immediately: how to answer customer questions accurately, how to respond to difficult customers and how to conclude a conversation. It was an enriching experience and there was an open atmosphere around concrete situations. ”

Ingrid NaessensAarova

“For many years I have been struggling with speaking fast and articulating poorly in Dutch. The coach provided good insights and the exercises and tips are a daily reminder to pay attention to my breathing. I also received some personalized tips that are very helpful. I should have done this earlier!”

Konrad DobsonFriendship Inc.

“I will definitely apply the techniques from the workshop. In fact, I already had the chance to do so: I just had a call with a very irritated client, and I noticed I was able to use what I had learned yesterday. It really helped – in the end, the client even apologised for his anger. I hope the attention I gave him will help to defuse the situation around the late delivery.”

“I am happy to give positive feedback on the Media Training course with expert Lies Martens yesterday. This was absolutely top level.”

Wouter PoelsFederal Public Service - Foreign Affairs

“We attended the LinkedIn training and have benefited greatly from it. The whole team is excited to engage more on LinkedIn and we started a campaign to increase our followers. So the training was very inspiring!”

Farida BarkatOIP

“A very practical training course. You can use it straight away to simplify your daily activities: for example, record a telephone conversation with a customer, keep track of your own activities and bring structure to your tasks and plans.”

Elly PeetersIMCD Benelux

“I wanted to gain insights and techniques around drafting professional emails. My expectations were definitely met. I received many tips and tricks that I will use in practice. My score for this training: 100/100”

Lore HendrickxConstructiv

“I enrolled in the Assertiveness course to learn to communicate better in difficult situations without clamming up. I became aware that choices can be made, at all times. Especially the DESC model was a real revelation for me. The trainer was very driven and conveyed his insights in an enthusiastic way.”

Karen DerynckMcDonald’s Belgium

“I wanted to gain insights into our team's thinking and thus improve collaboration. There was a nice balance of theory, practical examples and exercises. Each HDBI profile was discussed in detail so we now have a better picture of our communication, expectations and information processing. The result is that we are more understanding of each other. We definitely want another follow-up training!”

Natalia KouzinaValeron