Practical courses by experienced trainers

“The course fully met my expectations. The trainer was great both in terms of content and the way the training was given. I now have a better understanding of how to answer certain questions from the media and which techniques can be used for this purpose.”

Jan FrançoisKuwait Petroleum

“I wanted to learn to write emails in an even more customer-friendly way. In addition, it was important to get the necessary tools to write texts for the web and for newsletters in a creative way. This expectation was completely fulfilled thanks to the useful tips and the practical exercises. I still take the syllabus with me when I write texts.”

Nathalie VerheydenSanofi Belgium

“In this course I learned how to better deal with certain stress factors that are out of my control. The workshop was very to the point and very informative. It is the most interactive training I have ever had and with a super teacher. I have the feeling that I will be able to benefit from this for a long time to come.”

Tracy Van MaerckeBenteler

“We are extremely satisfied with Expert Academy's hands-on and professional approach. The sessions with the training actor are a real added value. Expectations well exceeded!”

Olivier GauderBNP

“I was looking for some techniques to deal professionally with the media. Expectations were fully met and the immediate feedback on the camera exercises is very interesting. Smooth and interactive training given by Lies Martens, who knows her profession inside out.”

Gunther UyttenhoveColruyt Group

“By concretely working through several cases, I gained a clear picture and understanding of how to make problem-solving phone calls. The tips can be applied immediately: how to answer customer questions accurately, how to respond to difficult customers and how to conclude a conversation. It was an enriching experience and there was an open atmosphere around concrete situations. ”

Ingrid NaessensAarova

“My goal was to be more confident during my presentations and my expectations have been met perfectly after the training. I learnt how to build eye contact with the audience and also that my presentations come across stronger, if I exude more calmness and stay still.”

Guy GeensMaster Tours

“Lies Martens combines great expertise and experience with a warm personality and great empathy. The group immediately felt at ease and received excellent advice. Through many practical exercises, we were immediately given actionable and very useful tips.”

Lien De KeukelaereAntwerp Musea

“The training has exceeded my expectations in many ways. It can be applied to many fields, even in private life. I learned how to better structure my meetings, make clear objectives and make more time for 1-to-1. I have received so many easy-to-use tools.”

Younes BaddichKeytrade Bank

“I mainly wanted to learn techniques to give better feedback. This expectation was fully met. In fact, we saw even more than this. I learnt technique to stay calm, communicate better and make sure others don't get worked up when feedback is problematic.”

Krystyna KrywenAgataal