Sales assistant training in retail
Being a salesperson today, whether in a shop, a showroom or a sales point, requires a different skill set than traditional sales techniques. Expert Academy has developed a sales training tailor-made for a contemporary shop environment. Based on a strong and efficient sales model grounded in concrete practical situations this training workshop focuses on specific skills, necessary to be successful in today’s retail environment. Beginning with the basics - how to greet a customer, how to say goodbye, how to identify different types of clients, cross-selling, up-selling and closure techniques- we will provide you with all the skills you need to create an unforgettable shopping experience for your customers.