Op een aangename, luchtige manier werd met het team een aantal manieren besproken om het klantencontact nog te verbeteren teneinde een volledige vraag van klant te kunnen afronden. Dit was zonder meer een prima opleiding . Iedereen kwam voldoende aan bod, met het nodige respect voor de sterke en minder sterke punten. Veel bijgeleerd!
Veronique Hoex is an expert in Image Consulting, Networking, Personal Impact and Non-verbal communication. She studied physiotherapy and trained herself in communication and sales. She started her career as a communications professional in the medical field for several leading companies. She's an expert in branding, sales and communication, to ensures that executives, managers, employees and sales teams radiate the quality of their product or service.
Training courses given byVéronique Hoex
Satisfaction score: 89%
Time Management
Time is the greatest money-making asset any individual can possess. With good time management skills you can reclaim your life by managing stress, increasing energy levels and prioritizing goals more efficiently and effectively. You...
Satisfaction score: 88%
Personal Impact
What impression do you make in the business world? Does your body language and appearance tell the same as the words you say? Do you want to know how other persons look at you? In professional life, it is simply not done...
Satisfaction score: 88%
Customer Delight
Customer oriented communication is important for a company's image. Satisfied clients are also loyal clients and ensure a bigger turnover. But: how do I reconcile the desires of my clients with the goals of my company? Are you...
Satisfaction score: 85%
Teambuilding
Teaching people how to cooperate in a constructive way is the target of Expert Academy's teambuilding program. Thanks to our long-standing experience with working with groups and building of teams on various levels within an...
Currently, this education is only available as personal coaching, in-company training or workshop.
Satisfaction score: 93%
Summer Academy 2021
Een exclusieve dag van experts, voor experts. Informatie uitwisselen, netwerken, bijleren én jezelf verder ontwikkelen tijdens de Summer Academy op woensdag 25 augustus 2021. Op deze zwoele zomerdag...
Currently, this education is only available as personal coaching, in-company training or workshop.
Satisfaction score: 86%
Body language and nonverbal communication
Did you know that over 90% of the effectiveness of your message is created by body language and non-verbal communication such as body posture, voice, intonation, facial expressions and eye contact? In order to achieve the desired effect...
Satisfaction score: 87%
Successful Networking
Today, building a solid network in a professional environment is an essential skill. In this practical and interactive workshop you will understand the value and power of networking. You will learn how to build and maintain a strong and...
Satisfaction score: 90%
Storytelling
S torytelling is an effective technique to accurately put your idea across and increase commitment and motivation. Forget about PowerPoint and statistics. To involve people at the deepest level, you need ...
Satisfaction score: 97%
Sales assistant training in retail
Being a salesperson today, whether in a shop, a showroom or a sales point, requires a different skill set than traditional sales techniques. Expert Academy has developed a sales training tailor-made for a contemporary shop...
Currently, this education is only available as personal coaching, in-company training or workshop.
Satisfaction score: 93%
Webinar training - Make your webinars a success
When organising a professional webinar, there are more factors to consider than you might expect. How do you give and organize a webinar in a successful and inspiring way? More and more webinars are used for training, promotion...
Satisfaction score: 94%
Presenting online
Online presentation has taken a huge flight in the business world. There is much more to an online presentation than merely sharing a PowerPoint presentation via a screen. If possible, online presentation is even more stressful than...
Satisfaction score: 91%
Customer Centricity
To work on customer focus, is to work on actions that transcend the customer as an individual. You are customer-centric the moment you are able to translate customers' needs, wants and expectations into successful products, services and...
Currently, this education is only available as personal coaching, in-company training or workshop.
No scores available at this time
Resilience Training
Resilience is an essential part of a healthy and thriving team. Research shows that resilient people cope better with challenges, show greater flexibility, achieve sustainable results and cope better with stress or change in the...
No scores available at this time
Social Skills for Professionals
Social skills count for 85% of success and technical knowledge for only 15% according to a Harvard University study. Obviously technical skills but soft skills make all the difference in working with others, solving problems and...
Currently, this education is only available as personal coaching, in-company training or workshop.