New techniques for Prospecting and Remote Selling
About this training
Prospecting starts with a strong mind-set, a phone, a laptop and an internet connection. What new techniques can help to build your business?
Good and efficient prospecting injects new oxygen and creates new customers and therefore more turnover. On average, we lose 20% of our customer base every year. In times of crisis that percentage certainly increases. So prospecting is definitely a must.
In this workshop we learn to make appointments in a new region where we can expand our customer base even more. We also provide (new) techniques to increase the success rate of your prospecting.
After prospecting, it's time for the real sales. And that too is perfectly possible online. But how do you proceed and what are the pitfalls?
Program
This course is as practical as possible.
In this interactive workshop we go deeper into these themes:
-
Preparing your online prospecting successfully through the right mindset
-
Customer needs and expectations
-
Basic principles of Consultative Selling
-
The importance of a strong script for online prospecting and sales
-
Approaching a prospect / customer: an online 5-step plan
-
Overcoming resistance and objections
-
Actively listen and tap into the true needs of the customer
-
Closing techniques to seal the deal.
Target group
The course "New Techniques for Prospecting and Distance Selling" is aimed at beginning and experienced sales employees who want to look for new customers and/or (re)activate and/or upsell existing customers.
In particular for sales representatives, 'field' representatives, employees of a customer service or call center, self-employed people who want to tap into a new market.
Approach
We work mainly from the reality of the participant. This results in immediately ready-to-use tools, tips and tricks.
You learn to deal with difficult customers, to stay in your strength and to prepare yourself optimally for successful online prospecting and sales.
Trainers
Results
You will learn in this practical sales training:
-
Basic principles of Consultative Selling
-
How do I ensure perfect preparation and a strong script?
-
Tips for successful online prospecting and sales
-
Detecting customer buying signals and how to close the deal
Testimonials
“We are extremely satisfied with Expert Academy's hands-on and professional approach. The sessions with the training actor are a real added value. Expectations well exceeded!”
Olivier GauderBNP
“Thanks to the training, our sales approach has become much more proactive and we get the most out of our online meetings with customers. Furthermore, we received very good tips and tricks on how to better handle prospecting calls. I can definitely recommend this new way of working! ”
Raf NonnemanEuropean Spices
