How do we deal with our own emotions and with those of others? Empathy, flexibility and optimism result in better relationships with clients, colleagues and superiors. As a matter of fact, a high IQ 'as such' is not a guarantee for a...
Lucas Tavernier is a valued and professional trainer and facilitator. One of his major strengths is facilitating interactive training and coaching through practice sessions, real life simulations and role plays.
Lucas is an expert in the field of communication, assertiveness, stress management, customer service, dealing with conflict and emotional intelligence.