Kristof Van Royen

Kristof est un formateur polyvalent avec une approche interactive et pragmatique.
Il possède une vaste expertise dans les domaines suivants: la communication, l'affirmation de soi, la gestion des conflits, le leadership, le service à la clientèle et l'équilibre travail/vie personnelle. Kristof est un coach passionné qui sait inspirer son public de manière enthousiaste.

Témoignages clientsRéférence en vedette

Gestion de conflits

I wanted to learn new concepts about conflicts and become more confident and strategic in conflict-related situations. I wanted to learn how to initiate conflict-related conversations, how to realize that the situation is stuck, and recognize (and exploit or avoid) common patterns in conflict situations.
I was also interested in basic strategies and pitfalls for resolving conflicts between others.
The trainer introduced several helpful techniques that will be help in real conflict situations. I liked that these strategies were simple, reasonable and well structured. This training made me confident and showed me that conflict is not always a bad thing and that it can be used for an improvement.

Ivan Maslov - UHasselt