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    How to deal with difficult people?

    about Communication, moeilijke mensen

    Difficult people can be found in every organization. People who don't do their jobs as promised, people who don't show up to meetings, people who stick to their positions and...

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    Resilience in the workplace

    about self development, resilience

    For many, no day at work is the same. This brings variety, but also a lot of stress and uncertainty. Burn-outs can occur unexpectedly at any time in your career. However,...

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    Nonviolent communication

    about nonviolent communication

    How can you stand up for yourself in a connecting way? Communicate clearly and say what's on your mind while respecting the other person? Nonviolent communication is the key...

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    The most important communication skill: active listening

    about Communication, Active Listening

    If there is one communication skill that you should master quite well, it is undoubtedly listening. Good listening skills lead to greater customer satisfaction, higher...

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