Negotiation Skills
About this training
Negotiating is part our professional life and beyond. How can I obtain the best sales deal? How do I make sure that my team gets the most interesting job? How do I bargain for the best discount? When do I get the most of a job application interview? In short: how do I achieve my objectives, while taking into account the interests of the other parties concerned? Maintaining and, if possible, improving the relationship also is a point of attention in many cases.
The ability to negotiate is a highly useful social skill. People who understand the art of negotiation are always in a stronger position. And the most exciting point is: everybody can learn it...
Program
- Definition of ‘Negotiation'
- Essential elements when negotiating
- Concrete cases with focus on reality and points of interest for the participants
- Simulation exercises: short preparation of a real case, recorded with a camera
- Discussion of the simulation exercises, focussing on the do's and don'ts
- Personalized feedback
- The different phases of the negotiating process (V and 5C's)
- Integration exercise: completion of the training with a negotiation interview based on a case submitted by the participants
Target group
This practice-oriented training course on negotiation techniques is aimed at all employees or staff members involved in negotiations with parties inside or outside the organisation and who want to enhance their skills and systematics in this regard. More specifically, this training course can also be useful for purchasers, professional staff, managers, commercial staff members and executives.
Approach
This training is very practical and the tips and techniques provided are immediately applied through interactive exercises and role plays. These practice sessions and simulations are discussed afterwards by the trainer and the participants. On the basis of this valuable feedback, you will manage to adjust and optimize your negotiation techniques.
Trainers
Results
The course "Negotiating in a Successful Way" will offer you a balance between strategic insight and tactical execution.
During this practice-oriented training, you will learn how to:
- Distinguish between convincing and negotiating
- Translate a (rigid) standpoint of the counterparty into a matter of common interest
- Formulate the goals of the discussion in a concrete way and obtaining the consent of the other parties involved in this regard
- Understand and implement the structure of negotiation in a consequent way
- Implement the most effective negotiation style in various situations
- Use the power of the different questioning techniques
- Understand the possibilities when conducting negotiations and formulate your own contributions to the discussion correctly
- Making concrete arrangements and ensuring commitment of the parties involved