Training 'Giving and Receiving Feedback'
- 27-09-2023 - Zemst - NL
- 25-10-2023 - Antwerp - EN
- 6-02-2024 - Ghent - NL
- 18-04-2024 - Zemst - EN
Starting from € 695,00 (Excl. VAT)
This training tailored to your organization's needs? Contact us
Do you recognize the following situations?
You want to give feedback but you're afraid that this might be perceived as criticism.
You give your opinion and later on you find out that you have offended the other, while you only meant to help.
A team member needs correction or guidance but this person is not willing to accept any feedback
For weeks you've been irritated by the behaviour of a colleague, but you don't know how to make this clear.
A team member is performing poorly. How should you speak to him/her about it?
You notice that you have to pay too much attention to underperforming staff members
There is no feedback culture within the organisation, and therefore it is sometimes difficult to motivate team members in an efficient way. How to implement a productive feedback culture within your company?
Feedback is essential when you cooperate with other persons. We correct each others' behaviour by giving and receiving feedback. Very often however, feedback is experienced as unpleasant or as a form of criticism, while feedback may very be of a positive and constructive nature. How to give constructive feedback in a proper way? And how should you deal with receiving feedback?
This course will give you an insight into how feedback actually works. You will learn to give and receive both constructive and corrective feedback at the right moment and in a stimulating way. After completion of this training course, you will be able to use feedback as a powerful tool for steering and motivating other persons in a professional environment.
Het Belang van Feedback Geven
Feedback geven is niet alleen van belang voor de ontvanger, maar ook voor de gever. Het helpt bij het opbouwen van een cultuur van open communicatie en wederzijds respect. Constructieve feedback kan bijdragen aan het verbeteren van prestaties, het aanpakken van tekortkomingen en het versterken van sterke punten. Het stellen van duidelijke verwachtingen en het delen van eerlijke feedback bevordert een omgeving waarin groei en ontwikkeling worden gestimuleerd.
Tips voor het effectief geven van feedback
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Wees Specifiek en Gericht: Formuleer je feedback op een duidelijke en specifieke manier. Benoem de situatie, het gedrag of de prestatie die je wilt bespreken en geef concrete voorbeelden om je punten te illustreren.
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Focus op Gedrag, Niet op Persoon: Richt je feedback op het gedrag van de persoon, niet op de persoon zelf. Vermijd het maken van persoonlijke aanvallen en blijf bij feitelijke observaties.
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Geef Regelmatig Feedback: Wacht niet alleen op formele evaluatiemomenten om feedback te geven. Regelmatige, opbouwende feedback stelt mensen in staat om direct bij te sturen en hun prestaties te verbeteren.
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Luister Actief: Geef niet alleen feedback, maar luister ook naar de reactie van de ontvanger. Stel vragen om te begrijpen hoe ze de feedback interpreteren en hoe ze zich erbij voelen.
Effectief feedback geven is een waardevolle vaardigheid die constructieve communicatie bevordert en bijdraagt aan persoonlijke groei en ontwikkeling. Door gebruik te maken van specifieke feedbacktechnieken en een positieve benadering, kun je anderen helpen hun potentieel te bereiken en hun prestaties te verbeteren.
In deze cursus krijgt je direct toepasbare technieken en tips aangereikt om efficiënt en constructief feedback te geven én te ontvangen.
The following aspects are addressed in this interactive training course:
- What is feedback? What are the types of feedback: positive and corrective feedback
- The importance of giving feedback
- The difference between feedback and criticism
- The impact of body language, voice, content...
- The Johari window, acquiring an insight into the blind spots of ourselves and of others
- Hard on facts, soft on people: feedback about facts and figures
- Concrete denomination of the effects of behaviour
- Learning to be open for feedback
- How to overcome personal inhibitions in order to give feedback
- Dealing with emotions when giving or receiving feedback
- Distinguishing between perception and interpretation
- Exercises involving difficult practice situations
The training course "Giving and Receiving of Feedback" is aimed at anyone who needs to interact with colleagues, clients, partners or teams and frequently needs to give or receive feedback.
This practice-oriented training is mainly based on concrete exercises involving targeted tasks and role playing games. This training course is constantly adapted to the organisational culture and the competences of the participants. Optimal use is made of effective techniques and methods which will enable you to give feedback in a proper way. Instant tools such as the 'sandwich', 'diving board', DESC and the 'scratched gramophone record' methods are thoroughly discussed.
This training course will enable you to give and receive feedback more easily. Good feedback can contribute to a working environment where people give the best of themselves. Irritations are shared in a constructive way and people will feel supported by their colleagues: this will result in a more productive cooperation.
During this practice-oriented training course, you will learn how to:
- Get a better insight into the possibilities of feedback and the effect it has on our professional life
- Give feedback to other persons without hurting or offending them
- Deal with criticism in a constructive way
- Defuse conflict situations and resolving them in a positive way
- Dealing with difficult or annoying persons in an emotionally intelligent way
- Use feedback as a leverage for achieving a better way of functioning with one another
Choose the desired date and location for this training.
Do you recognize the following situations?
You want to give feedback but you're afraid that this might be perceived as criticism.
You give your opinion and later on you find out that you have offended the other, while you only meant to help.
A team member needs correction or guidance but this person is not willing to accept any feedback
For weeks you've been irritated by the behaviour of a colleague, but you don't know how to make this clear.
A team member is performing poorly. How should you speak to him/her about it?
You notice that you have to pay too much attention to underperforming staff members
There is no feedback culture within the organisation, and therefore it is sometimes difficult to motivate team members in an efficient way. How to implement a productive feedback culture within your company?
Feedback is essential when you cooperate with other persons. We correct each others' behaviour by giving and receiving feedback. Very often however, feedback is experienced as unpleasant or as a form of criticism, while feedback may very be of a positive and constructive nature. How to give constructive feedback in a proper way? And how should you deal with receiving feedback?
This course will give you an insight into how feedback actually works. You will learn to give and receive both constructive and corrective feedback at the right moment and in a stimulating way. After completion of this training course, you will be able to use feedback as a powerful tool for steering and motivating other persons in a professional environment.
Date
- Wednesday 27-09-2023,
from 09h00 until 17h00
Do you recognize the following situations?
You want to give feedback but you're afraid that this might be perceived as criticism.
You give your opinion and later on you find out that you have offended the other, while you only meant to help.
A team member needs correction or guidance but this person is not willing to accept any feedback
For weeks you've been irritated by the behaviour of a colleague, but you don't know how to make this clear.
A team member is performing poorly. How should you speak to him/her about it?
You notice that you have to pay too much attention to underperforming staff members
There is no feedback culture within the organisation, and therefore it is sometimes difficult to motivate team members in an efficient way. How to implement a productive feedback culture within your company?
Feedback is essential when you cooperate with other persons. We correct each others' behaviour by giving and receiving feedback. Very often however, feedback is experienced as unpleasant or as a form of criticism, while feedback may very be of a positive and constructive nature. How to give constructive feedback in a proper way? And how should you deal with receiving feedback?
This course will give you an insight into how feedback actually works. You will learn to give and receive both constructive and corrective feedback at the right moment and in a stimulating way. After completion of this training course, you will be able to use feedback as a powerful tool for steering and motivating other persons in a professional environment.
Date
- Wednesday 25-10-2023,
from 09h00 until 17h00
Do you recognize the following situations?
You want to give feedback but you're afraid that this might be perceived as criticism.
You give your opinion and later on you find out that you have offended the other, while you only meant to help.
A team member needs correction or guidance but this person is not willing to accept any feedback
For weeks you've been irritated by the behaviour of a colleague, but you don't know how to make this clear.
A team member is performing poorly. How should you speak to him/her about it?
You notice that you have to pay too much attention to underperforming staff members
There is no feedback culture within the organisation, and therefore it is sometimes difficult to motivate team members in an efficient way. How to implement a productive feedback culture within your company?
Feedback is essential when you cooperate with other persons. We correct each others' behaviour by giving and receiving feedback. Very often however, feedback is experienced as unpleasant or as a form of criticism, while feedback may very be of a positive and constructive nature. How to give constructive feedback in a proper way? And how should you deal with receiving feedback?
This course will give you an insight into how feedback actually works. You will learn to give and receive both constructive and corrective feedback at the right moment and in a stimulating way. After completion of this training course, you will be able to use feedback as a powerful tool for steering and motivating other persons in a professional environment.
Date
- Tuesday 6-02-2024,
from 09h00 until 17h00
Do you recognize the following situations?
You want to give feedback but you're afraid that this might be perceived as criticism.
You give your opinion and later on you find out that you have offended the other, while you only meant to help.
A team member needs correction or guidance but this person is not willing to accept any feedback
For weeks you've been irritated by the behaviour of a colleague, but you don't know how to make this clear.
A team member is performing poorly. How should you speak to him/her about it?
You notice that you have to pay too much attention to underperforming staff members
There is no feedback culture within the organisation, and therefore it is sometimes difficult to motivate team members in an efficient way. How to implement a productive feedback culture within your company?
Feedback is essential when you cooperate with other persons. We correct each others' behaviour by giving and receiving feedback. Very often however, feedback is experienced as unpleasant or as a form of criticism, while feedback may very be of a positive and constructive nature. How to give constructive feedback in a proper way? And how should you deal with receiving feedback?
This course will give you an insight into how feedback actually works. You will learn to give and receive both constructive and corrective feedback at the right moment and in a stimulating way. After completion of this training course, you will be able to use feedback as a powerful tool for steering and motivating other persons in a professional environment.
Date
- Thursday 18-04-2024,
from 09h00 until 17h00
This training is also available as personal coaching, in-company training or compact workshop.
Contact us for more information.