Customer satisfaction

We strive for maximum customer satisfaction every day. What ultimately counts for each training session is the end result. That is why we keep all satisfaction scores from our customers.
Below are the satisfaction scores of the 20 most recent trainings. We are happy to share this information with you. 

95%
90%
91%
94%
99%
95%
90%
90%
91%
100%

0of our customers are highly satisfied with the quality of our courses
Public Speaking Skills

“My goal was to be more confident during my presentations and my expectations have been met perfectly after the training. I learnt how to build eye contact with the audience and also that my presentations come across stronger, if I exude more calmness and stay still.”

Guy Geens - Master Tours

Guy GeensMaster Tours

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What customers say about us

HBDI Personality Profile

“I wanted to gain insights into our team's thinking and thus improve collaboration. There was a nice balance of theory, practical examples and exercises. Each HDBI profile was discussed in detail so we now have a better picture of our communication, expectations and information processing. The result is that we are more understanding of each other. We definitely want another follow-up training!”

Natalia Kouzina - Valeron

Natalia KouzinaValeron

Media Training - Dealing with the press

“I was looking for some techniques to deal professionally with the media. Expectations were fully met and the immediate feedback on the camera exercises is very interesting. Smooth and interactive training given by Lies Martens, who knows her profession inside out.”

Gunther Uyttenhove - Colruyt Group

Gunther UyttenhoveColruyt Group

Intercultural Communication & Collaboration

“It opened my eyes on the cultural differences in personal contact with Indians. I learnt a lot and will try to remember how things will be perceived in another culture.”

Erik De Mulder - Prothya

Erik De MulderProthya

Stress Management

“I know I get stressed easily from certain work-related things, so my aim was to find some tip & tricks to answer this. My expectations were well met. We were able to bring in a lot of personal things, for which answers were also offered by trainer each time. Furthermore, I was given a lot of clear and useful tips & tricks.”

Elke Breels - Mars Belgium

Elke BreelsMars Belgium

Presentation Skills - Presenting with impact

“The training was very interactive with practical exercises and good, useful feedback. I was given useful tips on how to instantly trigger the audience and generate interest. From the beginning, the trainer drew me into an engaging story. It was an enjoyable day that flew by, so to speak.”

Werner Ertryckx - Amptec

Werner ErtryckxAmptec

Internet Marketing

“For us as a company, it is important to get concrete and practical information around website optimisation and improving our results in search engines like Google. All my expectations were met during the internet marketing course, even more than that. Finally a course that I can immediately put into practice. ”

Gaëlle Boterdael - Electronic Partner

Gaëlle BoterdaelElectronic Partner

Consultative Selling - Sales training

“I wanted to learn the fundamentals of Consultative Selling. Through plenty of examples I could get a deeper insight in consultative selling and the sales process. I will share the learnings with colleagues and will make it part of every sales interaction.”

Mariska Koessler - Roche Diagnostics

Mariska KoesslerRoche Diagnostics

Management Skills

“I was looking for insights on giving feedback, delegating and management by objectives. All I can say is: excellent on all fronts. The trainer provides very clever working frameworks that can be applied in the day-to-day business environment and spends a lot of time on coaching and support. Each part of the training allows me to put it into practice, and that is its strong point.”

Peter Verbiest  - Bonka Circus

Peter Verbiest Bonka Circus

Persuasive communication

“I was very happy with the way of teaching. Jan was able to create an interactive learning environment that didn't feel forced. I also liked that he used the participants' communication challenges as the starting point for the course. I will write shorter emails, leave more silence instead of talking when it's a sensitive topic, and try to recognise when I am in a defensive, closed communication position.”

Jolan Heyse - VIB

Jolan HeyseVIB