Customer satisfaction

We strive for maximum customer satisfaction every day. What ultimately counts for each training session is the end result. That is why we keep all satisfaction scores from our customers.
Below are the satisfaction scores of the 20 most recent trainings. We are happy to share this information with you. 

100%
90%
80%
90%
83%
95%
97%
81%
90%
87%
92%
85%
88%
95%
80%
93%
95%
100%
85%
90%

0of our customers are highly satisfied with the quality of our courses
Prevention of stress and burnout

“The training around stress and burnout was very successful. It was exactly what we expected and everyone was happy with the workshop. We will definitely follow up on this. I highly recommend this course!”

Dirk Jacquemyns - ING Investment

Dirk JacquemynsING Investment

Trusted by leading companies

What customers say about us

Assertive Communication

“Useful training. I learned new communication techniques, and there are many ways to apply the content: for feedback sessions, for meetings. I'm sure I'll use it.”

Marina Mochkaeva - Projective Group

Marina MochkaevaProjective Group

Online Meeting Skills

“Thanks to the training, our meetings have become much more proactive and we get the most out of our online group discussions. Furthermore, we received very good tips and tricks to better deal with video calls. Zoom video meetings are now standard in our team. I can definitely recommend this new way of working! ”

Raf NonnemanEuropean Spice Services

Successful prospecting

“I really wanted to know how to turn a ‘no’ into a ‘yes’ during a phone call for an appointment. Through practical exercises and the formulation of possible counter-answers, this was immediately put into practice. I also gained insight into a clear structure of points to follow during telephone prospecting. I am impressed by both the positive teaching style and the trainer's knowledge.”

Tom Van Remoortere - Agora Press

Tom Van RemoortereAgora Press

Project Management

“Our colleagues were very enthusiastic about the training and teacher. They were given a lot of useful tips, some of which are already being implemented immediately. Thanks again for the pleasant cooperation.”

Deirdre Focquaert - MCC Verstraete

Deirdre FocquaertMCC Verstraete

New techniques for Prospecting and Remote Selling

“We are extremely satisfied with Expert Academy's hands-on and professional approach. The sessions with the training actor are a real added value. Expectations well exceeded!”

Olivier Gauder - BNP

Olivier GauderBNP

HBDI Personality Profile

“I wanted to gain insights into our team's thinking and thus improve collaboration. There was a nice balance of theory, practical examples and exercises. Each HDBI profile was discussed in detail so we now have a better picture of our communication, expectations and information processing. The result is that we are more understanding of each other. We definitely want another follow-up training!”

Natalia Kouzina - Valeron

Natalia KouzinaValeron

Efficient e-mail communication

“I wanted to gain insights and techniques around drafting professional emails. My expectations were definitely met. I received many tips and tricks that I will use in practice. My score for this training: 100/100”

Lore Hendrickx - Constructiv

Lore HendrickxConstructiv

Media Training - Dealing with the press

“I am happy to give positive feedback on the Media Training course with expert Lies Martens yesterday. This was absolutely top level.”

Wouter Poels - Federal Public Service - Foreign Affairs

Wouter PoelsFederal Public Service - Foreign Affairs

Manage your inbox productively with Outlook

“The expectations were all met. The trainer explained the material very clearly and let us try it ourselves. If we got stuck on something, the trainer came by to explain it to us separately. I learned a lot and apply what I learned every day: planning tasks, scheduling meetings more efficiently and the handy shortcuts to work faster. It was a top training!”

Silke Devreker - Belgian Train

Silke DevrekerBelgian Train