Customer satisfaction
We strive for maximum customer satisfaction every day. What ultimately counts for each training session is the end result. That is why we keep all satisfaction scores from our customers.
Below are the satisfaction scores of the 20 most recent trainings. We are happy to share this information with you.
| Date | Company | Followed training | Score |
|---|---|---|---|
| 90% | |||
| 95% | |||
| 100% | |||
| 75% | |||
| 100% | |||
| 79% | |||
| 94% | |||
| 87% | |||
| 97% | |||
| 91% |
| 90% |
| 88% |
| 100% |
| 100% |
| 90% |
| 100% |
| 83% |
| 90% |
| 100% |
| 90% |
“I wanted to learn new concepts about conflicts and become more confident and strategic in conflict-related situations. The trainer introduced several helpful techniques that will be help in real conflict situations. I liked that these strategies were simple, reasonable and well structured. This training made me confident and showed me that conflict is not always a bad thing and that it can be used for an improvement.”
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What customers say about us
“I wanted to learn to write emails in an even more customer-friendly way. In addition, it was important to get the necessary tools to write texts for the web and for newsletters in a creative way. This expectation was completely fulfilled thanks to the useful tips and the practical exercises. I still take the syllabus with me when I write texts.”
“I am happy to give positive feedback on the Media Training course with expert Lies Martens yesterday. This was absolutely top level.”
“The training was really good and there was a good balance between theory and practical exercises. Also quite a lot of communication models & tools were handled. I will certainly put into practice the LESS technique.”
“Lies Martens combines great expertise and experience with a warm personality and great empathy. The group immediately felt at ease and received excellent advice. Through many practical exercises, we were immediately given actionable and very useful tips.”
“The training was very interactive with practical exercises and good, useful feedback. I was given useful tips on how to instantly trigger the audience and generate interest. From the beginning, the trainer drew me into an engaging story. It was an enjoyable day that flew by, so to speak.”
“The training was very useful and provided a clear and inspiring overview of useful AI tools. Meanwhile, we are already applying these interesting tips.”
“A very practical training course. You can use it straight away to simplify your daily activities: for example, record a telephone conversation with a customer, keep track of your own activities and bring structure to your tasks and plans.”
“I wanted to learn the fundamentals of Consultative Selling. Through plenty of examples I could get a deeper insight in consultative selling and the sales process. I will share the learnings with colleagues and will make it part of every sales interaction.”
“My learning objective was to gain a structured understanding of the approach to guiding colleagues in in telephone calls. My expectations were fully met. First, I was given tools to better manage conversations. Second, I gained insight into what I was already applying myself in a conversation. Thirdly, the interaction was very valuable. Keep up the good work!”









