Customer satisfaction
We strive for maximum customer satisfaction every day. What ultimately counts for each training session is the end result. That is why we keep all satisfaction scores from our customers.
Below are the satisfaction scores of the 20 most recent trainings. We are happy to share this information with you.
| Date | Company | Followed training | Score |
|---|---|---|---|
| 90% | |||
| 90% | |||
| 100% | |||
| 87% | |||
| 80% | |||
| 100% | |||
| 100% | |||
| 85% | |||
| 90% | |||
| 83% |
| 85% |
| 89% |
| 70% |
| 100% |
| 90% |
| 90% |
| 100% |
| 100% |
| 95% |
| 87% |
“Useful training. I learned new communication techniques, and there are many ways to apply the content: for feedback sessions, for meetings. I'm sure I'll use it.”
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What customers say about us
“Expectations were exceeded by the practical approach and countless tips & tricks. I thought I already knew a lot about LinkedIn but still I learned a lot of new and useful features during the training.”
“Useful training. I learned new communication techniques, and there are many ways to apply the content: for feedback sessions, for meetings. I'm sure I'll use it.”
“I mainly wanted to learn techniques to give better feedback. This expectation was fully met. In fact, we saw even more than this. I learnt technique to stay calm, communicate better and make sure others don't get worked up when feedback is problematic.”
“A very practical training course. You can use it straight away to simplify your daily activities: for example, record a telephone conversation with a customer, keep track of your own activities and bring structure to your tasks and plans.”
“I myself and our Customer Programme Team at Snecma Services Brussels were delighted with Jerko's intercultural communication training. The course was interactive and creative. It surpassed the simple do's and don'ts and offered an in depth insight into what communication all together is about. I am confident we'll be a better service provider after having enjoyed this training session.”
“I was looking for some techniques to deal professionally with the media. Expectations were fully met and the immediate feedback on the camera exercises is very interesting. Smooth and interactive training given by Lies Martens, who knows her profession inside out.”
“For many years I have been struggling with speaking fast and articulating poorly in Dutch. The coach provided good insights and the exercises and tips are a daily reminder to pay attention to my breathing. I also received some personalized tips that are very helpful. I should have done this earlier!”
“I wanted to gain insights and techniques around drafting professional emails. My expectations were definitely met. I received many tips and tricks that I will use in practice. My score for this training: 100/100”
“I wanted to gain insights into our team's thinking and thus improve collaboration. There was a nice balance of theory, practical examples and exercises. Each HDBI profile was discussed in detail so we now have a better picture of our communication, expectations and information processing. The result is that we are more understanding of each other. We definitely want another follow-up training!”








