Customer satisfaction
We strive for maximum customer satisfaction every day. What ultimately counts for each training session is the end result. That is why we keep all satisfaction scores from our customers.
Below are the satisfaction scores of the 20 most recent trainings. We are happy to share this information with you.
Date | Company | Followed training | Score |
---|---|---|---|
92% | |||
85% | |||
100% | |||
96% | |||
85% | |||
92% | |||
81% | |||
90% | |||
80% | |||
87% |
83% |
85% |
90% |
85% |
95% |
90% |
80% |
90% |
90% |
95% |
“We are extremely satisfied with Expert Academy's hands-on and professional approach. The sessions with the training actor are a real added value. Expectations well exceeded!”
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What customers say about us
“I mainly wanted to learn techniques to give better feedback. This expectation was fully met; in fact, we saw even more than this. I learnt technique to stay calm, communicate better and make sure others don't get worked up when feedback is problematic.”
“I expected a standard management training to refresh the key points I have learned throughout my career. It went beyond refreshing. The trainer really knows how to transfer his passion for people to the group. I'm convinced everyone has found their passion for their job back after this training. This training was more than useful, it was really inspiring.”
“I wanted to learn new concepts about conflicts and become more confident and strategic in conflict-related situations. The trainer introduced several helpful techniques that will be help in real conflict situations. I liked that these strategies were simple, reasonable and well structured. This training made me confident and showed me that conflict is not always a bad thing and that it can be used for an improvement.”
“This training was very hands-on and sprinkled with examples seized from the employees' daily work environment. This makes the training particularly engaging and immediately applicable in practice. For example, the 'sandwich technique' is used daily when a difficult message needs to be delivered. Highly recommended for anyone who has customer-focused conversations!”
“I wanted to learn how to communicate in front of a camera and how to convey a message with clarity and confidence. The trainer gave us immediate insights on how to communicate clearly and distinctly in front of the camera. Through various practical exercises, I could already see an immediate positive evolution. In short: excellent training!”
“I was hoping to gain insights that will help me be more successful as a salesperson. The many tips I have received transcend the sales field and help me learn to better assess myself as a person. This is undoubtedly going to help me achieve more success in the sales arena.”
“The Presentation Techniques course provided me with useful tips and skills to improve my voice and posture. I also gained more insight into how to build a good structure for a presentation. My opinion is clear: everyone who gives professional presentations should take this or a similar course!”
“Our colleagues were very enthusiastic about the training and teacher. They were given a lot of useful tips, some of which are already being implemented immediately. Thanks again for the pleasant cooperation.”
“The training was very useful and provided a clear and inspiring overview of useful AI tools. Meanwhile, we are already applying these interesting tips.”