Customer satisfaction
We strive for maximum customer satisfaction every day. What ultimately counts for each training session is the end result. That is why we keep all satisfaction scores from our customers.
Below are the satisfaction scores of the 20 most recent trainings. We are happy to share this information with you.
| Date | Company | Followed training | Score |
|---|---|---|---|
| 99% | |||
| 100% | |||
| 95% | |||
| 94% | |||
| 92% | |||
| 93% | |||
| 90% | |||
| 80% | |||
| 72% | |||
| 95% |
| 95% |
| 95% |
| 85% |
| 77% |
| 90% |
| 100% |
| 100% |
| 90% |
| 95% |
| 100% |
“Initially, I was very sceptical about the set-up and was actually swept along in a fascinating story from the start, giving me a clear idea of what can be gained from such performance appraisals. The approach made it clear that you can extract a lot of interesting and useful info from such an interview and apply it immediately. I learned that a performance interview is not a snapshot, but should be a continuous process. As far as I am concerned, this was a very successful workshop.”
Iwein BaeyensUZ Brussels
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What customers say about us
“My questions were: how to make a story concise and to the point? ‘Sell’ projects better (internally)? These questions were amply answered in the storytelling workshop. The course had a clear structure, lots of practice opportunities and there was a lot of interaction. This was very instructive. The trainer was a pleasant and experienced teacher. He knows his story/profession very well.”
Astrid De SchrijverVolta
“I mainly wanted to learn techniques to give better feedback. This expectation was fully met. In fact, we saw even more than this. I learnt technique to stay calm, communicate better and make sure others don't get worked up when feedback is problematic.”
Krystyna KrywenAgataal
“The communication workshop was way better than expected. It really made all my employees open up and get to know each other better. It was also very interactive with a lot of exercises and techniques. We now have learned a structured way how to give feedback to each other and to customers.”
Sammy DeprezArinti
“For many years I have been struggling with speaking fast and articulating poorly in Dutch. The coach provided good insights and the exercises and tips are a daily reminder to pay attention to my breathing. I also received some personalized tips that are very helpful. I should have done this earlier!”
Konrad DobsonFriendship Inc.
“Thanks to the training, our sales approach has become much more proactive and we get the most out of our online meetings with customers. Furthermore, we received very good tips and tricks on how to better handle prospecting calls. I can definitely recommend this new way of working! ”
Raf NonnemanEuropean Spices
“The session was very interactive and an impulse on realizing that you are responsible for the thoughts you have and how these have an influence on your communication in life. The session was very valuable in a way that it can be applied to all parts of life, as well in the work environment as in private life.”
Lut OosterlinckBayer CropScience
“I wanted to learn to write emails in an even more customer-friendly way. In addition, it was important to get the necessary tools to write texts for the web and for newsletters in a creative way. This expectation was completely fulfilled thanks to the useful tips and the practical exercises. I still take the syllabus with me when I write texts.”
Nathalie VerheydenSanofi Belgium
“I was hoping to gain insights that will help me be more successful as a salesperson. The many tips I have received transcend the sales field and help me learn to better assess myself as a person. This is undoubtedly going to help me achieve more success in the sales arena.”
Sander GitsIntronics
“I myself and our Customer Programme Team at Snecma Services Brussels were delighted with Jerko's intercultural communication training. The course was interactive and creative. It surpassed the simple do's and don'ts and offered an in depth insight into what communication all together is about. I am confident we'll be a better service provider after having enjoyed this training session.”
Wim CollaerAccounts Director at Snecma Services Brussels