Customer satisfaction

We strive for maximum customer satisfaction every day. What ultimately counts for each training session is the end result. That is why we keep all satisfaction scores from our customers.
Below are the satisfaction scores of the 20 most recent trainings. We are happy to share this information with you. 

90%
80%
85%
90%
95%
95%
90%
100%
100%
70%
92%
91%
95%
80%
90%
100%
81%
93%
92%
100%

0of our customers are highly satisfied with the quality of our courses
Consultative Selling - Sales training

“The trainer managed, in a practical way, to teach me useful things. The importance of asking open questions in the sales process and daring to adopt an assertive attitude. I can now apply this on a daily basis. The training has really flown by. It was a great learning experience! ”

Jo Vandenbrande - Galapagos

Jo VandenbrandeGalapagos

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What customers say about us

Manage your inbox productively with Outlook

“The expectations were all met. The trainer explained the material very clearly and let us try it ourselves. If we got stuck on something, the trainer came by to explain it to us separately. I learned a lot and apply what I learned every day: planning tasks, scheduling meetings more efficiently and the handy shortcuts to work faster. It was a top training!”

Silke Devreker - Belgian Train

Silke DevrekerBelgian Train

Management Skills

“I expected a standard management training to refresh the key points I have learned throughout my career. It went beyond refreshing. The trainer really knows how to transfer his passion for people to the group. I'm convinced everyone has found their passion for their job back after this training. This training was more than useful, it was really inspiring.”

Gertjan Hesius  - Neovia Logistics

Gertjan Hesius Neovia Logistics

Prevention of stress and burnout

“In this course I learned how to better deal with certain stress factors that are out of my control. The workshop was very to the point and very informative. It is the most interactive training I have ever had and with a super teacher. I have the feeling that I will be able to benefit from this for a long time to come.”

Tracy Van Maercke - Benteler

Tracy Van MaerckeBenteler

Prevention of stress and burnout

“The training around stress and burnout was very successful. It was exactly what we expected and everyone was happy with the workshop. We will definitely follow up on this. I highly recommend this course!”

Dirk Jacquemyns - ING Investment

Dirk JacquemynsING Investment

Learning to Moderate and Facilitate

“Very happy with all the insights I gained from the training 'Learning to Moderate and Facilitate' by Expert Academy. A real gem with theory woven into practical exercises.”

Eva Van Achter - VUB

Eva Van AchterVUB

Intercultural Communication & Collaboration

“In this training I hoped to receive tips and tricks on how to avoid misunderstandings between people from different nationalities and backgrounds, especially between Dutch and Belgium co-workers. I have learned that behaviour can be a cultural reaction but also that the individual attitude can play an important role. Being able to understand, flexibility and not judging the expected feedback from colleagues are the major learning points.”

Christophe Nadaud - BOSCH

Christophe NadaudBOSCH

Online Meeting Skills

“Thanks to the training, our meetings have become much more proactive and we get the most out of our online group discussions. Furthermore, we received very good tips and tricks to better deal with video calls. Zoom video meetings are now standard in our team. I can definitely recommend this new way of working! ”

Raf NonnemanEuropean Spice Services

Crisis Communication

“Lies Martens combines great expertise and experience with a warm personality and great empathy. The group immediately felt at ease and received excellent advice. Through many practical exercises, we were immediately given actionable and very useful tips.”

Lien De Keukelaere - Antwerp Musea

Lien De KeukelaereAntwerp Musea

Presentation Skills - Presenting with impact

“It was a great course. I am convinced that everybody returned back home with a high degree of satisfaction and packed with a bag full of tools for their professional and personal lives. Many thanks for the teachings.”

Kartik G. KrishnanPresident of the World Federation of Neurosurgical Societies