Customer satisfaction
We strive for maximum customer satisfaction every day. What ultimately counts for each training session is the end result. That is why we keep all satisfaction scores from our customers.
Below are the satisfaction scores of the 20 most recent trainings. We are happy to share this information with you.
| Date | Company | Followed training | Score |
|---|---|---|---|
| 93% | |||
| 100% | |||
| 82% | |||
| 100% | |||
| 95% | |||
| 80% | |||
| 100% | |||
| 80% | |||
| 87% | |||
| 95% |
| 90% |
| 88% |
| 80% |
| 90% |
| 95% |
| 80% |
| 80% |
| 92% |
| 90% |
| 85% |
“We are extremely satisfied with Expert Academy's hands-on and professional approach. The sessions with the training actor are a real added value. Expectations well exceeded!”
Olivier GauderBNP
Trusted by leading companies
What customers say about us
“Many tips were provided and the fact that we were allowed to make our own exercises made us think more. It made us realise that we communicate a lot every day, but not always in the right way (too negative, unclear, not clear, not to the point,...). The trainer was very pleasant and ensured good interaction. There was a relaxed atmosphere and questions were answered immediately. A real tailor-made training :-)”
Vanessa De ProotCity of Dendermonde
“This course provided some wonderful examples and insights on how we can get more dynamism, spontaneity and creativity through ‘out of the box’ thinking within our company. The training fully met expectations. There was very good interaction in the group and the instructor is a born talent to relay information in a correct, constructive yet open manner. Super course! Highly recommended! ”
Kurt PappaertKBC Bank
“The training was really good and there was a good balance between theory and practical exercises. Also quite a lot of communication models & tools were handled. I will certainly put into practice the LESS technique.”
Lies Van EyckenDesmet
“We are extremely satisfied with Expert Academy's hands-on and professional approach. The sessions with the training actor are a real added value. Expectations well exceeded!”
Olivier GauderBNP
“I really wanted to know how to turn a ‘no’ into a ‘yes’ during a phone call for an appointment. Through practical exercises and the formulation of possible counter-answers, this was immediately put into practice. I also gained insight into a clear structure of points to follow during telephone prospecting. I am impressed by both the positive teaching style and the trainer's knowledge.”
Tom Van RemoortereAgora Press
“The training around stress and burnout was very successful. It was exactly what we expected and everyone was happy with the workshop. We will definitely follow up on this. I highly recommend this course!”
Dirk JacquemynsING Investment
“The Presentation Techniques course provided me with useful tips and skills to improve my voice and posture. I also gained more insight into how to build a good structure for a presentation. My opinion is clear: everyone who gives professional presentations should take this or a similar course!”
Carl SpelkensXylos
“I was looking for insights on giving feedback, delegating and management by objectives. All I can say is: excellent on all fronts. The trainer provides very clever working frameworks that can be applied in the day-to-day business environment and spends a lot of time on coaching and support. Each part of the training allows me to put it into practice, and that is its strong point.”
Peter Verbiest Bonka Circus
“I wanted to gain insights into our team's thinking and thus improve collaboration. There was a nice balance of theory, practical examples and exercises. Each HDBI profile was discussed in detail so we now have a better picture of our communication, expectations and information processing. The result is that we are more understanding of each other. We definitely want another follow-up training!”
Natalia KouzinaValeron