Customer satisfaction
We strive for maximum customer satisfaction every day. What ultimately counts for each training session is the end result. That is why we keep all satisfaction scores from our customers.
Below are the satisfaction scores of the 20 most recent trainings. We are happy to share this information with you.
| Date | Company | Followed training | Score |
|---|---|---|---|
| 80% | |||
| 87% | |||
| 95% | |||
| 90% | |||
| 88% | |||
| 80% | |||
| 90% | |||
| 95% | |||
| 80% | |||
| 80% |
| 92% |
| 90% |
| 85% |
| 90% |
| 90% |
| 80% |
| 85% |
| 95% |
| 92% |
| 83% |
“I expected a standard management training to refresh the key points I have learned throughout my career. It went beyond refreshing. The trainer really knows how to transfer his passion for people to the group. I'm convinced everyone has found their passion for their job back after this training. This training was more than useful, it was really inspiring.”
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What customers say about us
“By concretely working through several cases, I gained a clear picture and understanding of how to make problem-solving phone calls. The tips can be applied immediately: how to answer customer questions accurately, how to respond to difficult customers and how to conclude a conversation. It was an enriching experience and there was an open atmosphere around concrete situations. ”
“The training has exceeded my expectations in many ways. It can be applied to many fields, even in private life. I learned how to better structure my meetings, make clear objectives and make more time for 1-to-1. I have received so many easy-to-use tools.”
“I mainly wanted to learn techniques to give better feedback. This expectation was fully met. In fact, we saw even more than this. I learnt technique to stay calm, communicate better and make sure others don't get worked up when feedback is problematic.”
“I wanted to get methods to work even more efficiently. The course fully met my expectations because the training was hands-on and given by someone with sufficient professional experience but also life experience. During the training, we were given interim feedback moments. Virtually every point was useful and very actionable! Top!”
“This training made me more aware of time wasters and know how to handle them better. I must say I was impressed with this training form start to end. I have learned to reserve more time for myself, plan more ahead and update my to do list with the smart method.”
“My learning objective was to gain a structured understanding of the approach to guiding colleagues in in telephone calls. My expectations were fully met. First, I was given tools to better manage conversations. Second, I gained insight into what I was already applying myself in a conversation. Thirdly, the interaction was very valuable. Keep up the good work!”
“The training was very useful and provided a clear and inspiring overview of useful AI tools. Meanwhile, we are already applying these interesting tips.”
“Team building went extremely well. The workshop was very interesting and interactive. The expert sensed our group very well and kept focus on our objectives of ‘active listening and cooperation’. In any case, the workshop flew by!”
“My goal was to be more confident during my presentations and my expectations have been met perfectly after the training. I learnt how to build eye contact with the audience and also that my presentations come across stronger, if I exude more calmness and stay still.”








