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Professional Telephone Skills

Professional Telephone Skills

Often being the first point of contact, the telephone is seriously under-rated as a factor in creating that vital first impression. In this training participants will learn the basics of customer service and how to project a professional telephone image.

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Public Speaking Skills

Public Speaking Skills

Any professional who wants to effectively present, convince or sell ideals, projects or plans to others can benefit from this training. We will help you bring the right message across in a confident and effective way. You will discover how to make your presentations memorable, relevant and impressive.

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