Training with results

Practical training by experienced experts

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Professional Telephone Skills

Professional Telephone Skills

Often being the first point of contact, the telephone is seriously under-rated as a factor in creating that vital first impression. In this training participants will learn the basics of customer service and how to project a professional telephone image.

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Mindmapping

Mindmapping

Mindmapping will enable you to do all of this in a far more efficient way, with less energy and less loss of time. Mindmapping also helps to get rid of our traditional thinking patterns, enabling us to make our brain work in a more creative way.

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