Téléphoner et communiquer orienté client
E-book
Le premier contact entre le client et une organisation se fait souvent par téléphone. Comment faire en sorte que cette conversation se...
Frans
Frans
Frans
Frans
Réussir sa vente et sa prospection
E-book
La magie de la vente consultative pour repérer et fidéliser vos clients. Dans ce manuel, nous plongeons le lecteur dans le monde...
Engels
Persuasive Speaking - Presentation Skills
Online cursus
Online training course in presentation skills and public speaking. You will learn tips and tricks to deliver inspiring and successful...
Engels
Time Management - Master of your own time
Online cursus
This interactive training will help you to accomplish your time management goals through case study analysis, time management techniques,...
Engels
Communication Skills - How to be assertive in your communication
Online cursus
In this e-learning course you will learn how to effectively use the important communication skills that we need every day in our job....
Engels
Business Writing
Online cursus
Get the business writing skills to compose powerful, professional documents that get attention and prompt action.