Assertiveness is the ability to make clear what you think, feel and want in order to get closer to your goals, while respecting the other. In this practice-oriented course, you will learn how to defend your own interests and needs in an assertive way.
TestimonialsCustomer feedback on this training
"I wanted to learn what assertive communication actually is, in what way it can help me, and how to use it. This training really helped me to create a better work-environment. I'll try to use it when talking to my boss, clients, etc. to create a better relationship. Also the trainer was very capable. He adapted the course to our needs. I think that is one of the most important things in a training like these, that it feels personal and recognizable. So good job & many thanks!”
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